Marlene Donlucas Email & Phone Number

Greater Los Angeles, California, United States

Greater Los Angeles Area

Administrative Assistant To VP of Dealer RelationsOversee Trade Affiliations & Industry ProgramsTrade show organization and preparation as well as out of state showroom attendanceAccount Management - Execute complete sale process Sales strategy and marketing planningCompile and consolidate data retrieved into required report formatsEstablish and maintain databases to keep track of sales & forecastingPrepare accounting budget & planningNew Account Processing ( B2B & E-Commerce)

Santa Fe Springs, Ca

Costa Mesa, Ca

• Provide information regarding products and services, interior design inquiries and order status via phone, email and Live Chats.• Accept inbound calls from customers and prospects.• Made outgoing calls to leads received daily, and follow up with leads.• Sell and up-sell company products and services in accordance with company requirements and customer needs.• Process phone, email, fax and internet orders.• Made outbound calls regarding order updates or changes, followed by an email.• Respond to customer inquiries in a timely and professional manner; attempt to resolve complaints successfully in accordance with established guidelines; inform manager of all unresolved issues.• Keep track of old leads, new leads, and research for customers

Signal Hill, Ca

• Document customer data in computer system.• Generating purchase orders and product inquires.• Lead in orientations for new members as well as train co-workers in regards to orientation.• Receptionist duties including greeting customers, transferring voice calls, and prepares outgoing mail.• Updated over 700 manufactures catalogs and price lists daily.

Associate Of Art Degree, Interior Design

High School Diploma