Marlene Grant Email & Phone Number

Maywood, Illinois

Cardiology Unit Secretary

6054 S. Drexel Ave, Chicago, Il 60637

 Provide administrative support to the Records Department including faxing, copying, scanning, and email  Process employment verifications maintaining the utmost confidentiality of all sensitive material Distribute Personnel Action Forms via internal mail process  Greet and assist visitors in a welcoming and professional manner  Answer incoming calls and redirect general inquires as appropriate Maintain daily logs using Excel spreadsheets of various activities within the Records Department  Provide accurate data entry as needed  Note: voluntarily assumed extra assignments and assisted on various projects

Chicago, Il

 Provide office management support including ordering office supplies and maintaining the overall organization of the office  Coordinate meetings via Outlook including conference rooms scheduling, luncheons, etc. Prepare data and perform data entry for retail product information system  Convert data to Excel spreadsheets Provide extensive report formatting for presentations using Excel Research pricing for monthly web promotions

 Handle incoming and outgoing calls and inquiries from Stylists/Salons  Effectively assist customers by resolving disputes in a timely and professional manner  Discuss product attributes with customer to ensure satisfaction with all products  Complete supporting paperwork and data entry as required  Insure accuracy of orders being entered into respective order entry systems  Telemarketing and order entry for independent distributors, chain accounts, and stylists (25-30 orders per day)  Accurately maintain the customer database using Excel  GSX & EDI integration order processing  Maintain Inovis Catalogue to support two national chain accounts  Coordinate weekly and monthly sales reports for all brands represented  Maintain positive customer relationships  Process accounts payable and receivable

Chicago, Il

 Provide effective administrative support to the Director of Field Sales and 25 field staff  General clerical duties including photocopying, faxing and mailing  Open, sort, and distribute incoming correspondence  Prepare accurate presentations and spreadsheets using Microsoft Office  Coordinate and manage calendar and schedule appointments for meetings  Prepare agendas for meetings, reserve appropriate meeting space  Prepare accounts payable and other related requests  Weekly and monthly sales reports for field sales staff (daily sales, inventory, monthly sales)  Assist with order entry to key customers  Maintain open communications with Field Sales

Diploma, Secretarial

Diploma, General Studies