Marlene Jackson Email and Phone Number

Managed over fifty Consumer Beauty Cosmetics and Fragrance Brands, including Chanel, La Mer, Jo Malone, La Prairie, Bobbi Brown, Clinique, Estee Lauder, Lancome, Dior, SK-II, Clarins, MAC and the Fragrance department at the Duty Free retail locations throughout LAX, generating an average annual revenue of $110 million; 54% of total company business. Achieved double-digit increases year after year. I increased business from $50 million to $110 million by training and developing my staff. I created contests and events to drive business. Held meetings weekly with attention and training on how to provide the Ultimate Luxury Customer Service. Implemented projects with passion and a positive mindset. Work side by side with Brand Managers and Vendors to drive sales. Served as a Worldwide Beauty District Manager serving on the Global Beauty Conversion Initiative. Certified Apprentice to Master Facilitator for LAX. Monitor and achieve payroll and operating budget goals. Coach, train, and recruit staff. Work with outside partners to educate team on product knowledge. Communicate with all stores regarding visual directives and company guidelines. Ensure stores meet shrink goals through sound operational execution. Knowledgeable of labor laws within a union environment. Complete monthly store audits. Review sales productivity and individual sales team member’s performance. Successfully opened the New TBIT West DFS Store in the Tom Bradley International airport in September, 2013.

Responsible for twelve Southern California stores. Responsible for ensuring the execution of company standards and mazimizing sales within the district by providing an exceptional shopping experience for the customer. Responsible for the overall recruitment, training and development of talent and the performance management of the district.