Maintain high degree of accuracy to assure the safety of client accounts.Learn new policy and procedures quickly and accurately as environment changes.Excellent attention to detail while processing transactions upwards of $10,000.00.Ability to navigate various bank systems in a Windows environment, able to balance service and quality to drive good results and customer appreciationPerform duties to assist the bank customers with seven types of transactions using the ATM with Teller Assist.Provided First Class World Experience Customers Service clients.Transactions included ATM withdrawals, payments to auto, credit cards and mortgage accounts.Balance inquiry, cash checks either that were Bank of America accounts or were banks that the checks are drawn on.Transfer funds to other Bank of America accounts.Deposits to accounts, either cash or checks.

Prepare hard copy of files to be scanned and stored on computer image files for clientsto have digital copies.

Responsible for greetings customers in a courteous, friendly, and professional manner. • Clarify customers' requirements; probe and confirm understanding of requirements or problems.• Confirm customers understanding of the solution and provide additional customer education as needed. • Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of customer request.• Contribute ideas on ways to resolve problems to better serve the customers and / or improve productivity. • Troubleshoot, research and analyze customer problems with installation, billing, service upgrades / downgrades and disconnects.• Recognize and effectively act upon client retention opportunities.• Adhere to established policies and procedures related to servicing, regulatory, compliance, and quality.

. Portion and served food to facility residents, employees, and patrons.. Responsible for maintaining cooking equipment cleanliness. Prepared dishes involving meat, and poultry.

. Brought public awareness to the company through service activities.. Planned and executed sales with clients.

. Guided students to complete their lesson plan for the day. Managed and created a positive classroom environment.