Marlene Kohn, Caip, Cmrp, Nps Associate
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Marlene Kohn, Caip, Cmrp, Nps Associate Email & Phone Number

Solving business challenges from the outside in at Leger
Location: Toronto, Ontario, Canada 11 work roles
1 work email found @leger360.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Leger
Role
Solving business challenges from the outside in
Location
Toronto, Ontario, Canada
Company size
203 employees

Who is Marlene Kohn, Caip, Cmrp, Nps Associate? Overview

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Marlene Kohn, Caip, Cmrp, Nps Associate is listed as Solving business challenges from the outside in at Leger, a company with 203 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at leger360.com and a matched LinkedIn profile for Marlene Kohn, Caip, Cmrp, Nps Associate.

Marlene Kohn, Caip, Cmrp, Nps Associate previously worked as VP Client Solutions, Healthcare at Leger and VP, Client Solutions at Leger.

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Email format at Leger

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*@leger360.com
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Profile bio

About Marlene Kohn, Caip, Cmrp, Nps Associate

OVERVIEW:I’ve built a career on the belief that understanding the customer’s perspective is a tipping point for the success of any organization. Every customer interaction with a brand is an opportunity to delight or disappoint and what I do is help organizations bring the voice of the customer into the strategy process to drive change.My craft has been honed over the years by working with leading brands in diverse industries including retailing, financial, consumer durables, media and CPG. Each work engagement creates a learning experience by which to strengthen my toolkit to address business challenges.HOW I DO IT:-Help companies use online communities for discovery, innovation, brand advocacy-Explain the power of Customer Experience Management software as a revenue producer-Employ multiple methods to deliver the ideal customer experience-Use creative sales/business development skills to build "something from nothing"; exceed targets.-Convert market research data into compelling stories; learn/plan/implement.-Develop customer insights using qualitative/quantitative techniques - traditional & digital-Communicate effectively; written and oral-Keep on learning and apply it today's New economy-Approach with an entrepreneurial spiritCERTIFICATION:-NPS (Net Promoter System) -CMRP (Certified Market Research Professional)SPECIALTIES: -taking a practical approach to resolving business challenges.-willing to take a risk with out-of-the-box tactics.-commitment to excellence in customer experience.Let's chat: mkohn@researchassistantsinc.com

Listed skills include Market Research, Customer Insight, Qualitative Research, Advertising, and 20 others.

Current workplace

Marlene Kohn, Caip, Cmrp, Nps Associate's current company

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Leger
Leger
Solving business challenges from the outside in
canada
Website
leger360.com
Employees
203
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Company profile
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11 roles · 35 years

Marlene Kohn, Caip, Cmrp, Nps Associate work experience

A career timeline built from the work history available for this profile.

Vp Client Solutions, Healthcare

Current
Leger

Toronto, Ontario, Canada

Sep 2024 - Present

Vp, Client Solutions

Current
Leger

Toronto, Ontario, Canada

Mar 2023 - Present

Senior Client Solutions Specialist

Léger

Toronto

Responsible for introducing Leger's full complement of products and services to companies including Research, Analytics, CX, and Insight Communities. Leger is the largest Canadian-owned polling, market research, and analytics firm with 8 offices and 600 employees. Our LEO proprietary online panel is the largest in Canada with over 400,000 members. Our.

Feb 2020 - Mar 2023

Educational Sales Consultant

Xello

Toronto, Canada Area

-proving the value of a SaaS ecosystem to prepare students for future readiness through assessments, career exploration, planning-responsible for net new business-conducting platform demos via webinar and f2f-using relationship building skills to lay the foundation for long term partnerships-collaborating with internal cross-functional teams to develop and.

Oct 2018 - Feb 2020

Vp Business Development

Verve

Greater Chicago Area/Toronto

-leading the introduction of Verve to North America: the leader in European Community Panels for insights including co-creation, creative design, innovation, and customer experience-building top 200 account target list-prospecting via phone, email, research conferences, industry events -preparing and presenting proposals

Aug 2017 - Oct 2018

Senior Consultant

Fifth P - The Customer Experience Agency

Toronto, Canada

-help companies live their Brand Promise by developing/activating employee behavior guidelines and designing ideal CX/EX experiences.-clients include TD Wealth, Parkbridge Lifestyle Communities, Cara Restaurants, Dynacare

Mar 2014 - Dec 2014

Principal

Research Assistants Inc.

-introduce companies to customer/employee experience programs-introduce companies to CEM SaaS-based platforms that capture, report and analyze customer feedback to help build customer loyalty.-end-to-end research consulting services based on qualitative and quantitative insights using traditional and online approaches, as applicable. -experienced focus.

2013 - 2014 ~1 yr

Vp Business Development

Greenwich Associates (Formerly Corsential)

- helping companies become Loyalty Leaders via a SaaS CEM platform-built a Credit Union practice from the ground up to sell Greenwich's Member Experience Management Programs (CEM) based on the Net Promoter System (NPS).-within 6 months created opportunities with 20 of the top 30 Canadian credit unions via trade shows, conferences, cold calling.

Jan 2011 - Dec 2012

Principal

Research Assistants Inc.

-used multi-method research tools (qual/quant) to garner customer insights to solve business challenges-designed and managed ad hoc projects for new product development, creative testing, tracking usage/awareness-developed syndicated studies for brand tracking

1999 - 2010 ~11 yrs

Director Of Research For Rogers Publishing

Rogers Media

-development of 13 online proprietary insight panels for consumer/business magazines-crafted ongoing studies among panel members (readership, logo testing, cover testing, ad awareness)-managed ad hoc quantitative/qualitative studies for re-launches, tracking studies for new launches

2006 - 2007 ~1 yr

Director Syndicated Research

Synovate (Formerly Market Facts)

-marketing and selling of The Household Equipment Survey...a marketing information package geared to 11 consumer durables, covering over 100 product categories-increased sales over 120%-sales contributor to The Canadian Eating Habits Survey and The Financial Services Survey

1991 - 1998 ~7 yrs
Team & coworkers

Colleagues at Leger

Other employees you can reach at leger360.com. View company contacts for 203 employees →

CD Catherine Dawson Catherine Dawson Colleague at Leger Vancouver, British Columbia, Canada, Canada View → TL Theresa Laframboise Theresa Laframboise Colleague at Leger Winnipeg, Manitoba, Canada, Canada View → JC Jeff Colbeck Jeff Colbeck Colleague at Leger Greater Toronto Area, Canada, Canada View → SG Stephen Golphy Stephen Golphy Colleague at Leger Winnipeg, Manitoba, Canada, Canada View → SR Solène Rose Solène Rose Colleague at Leger France, France View → DJ Dhawal Joshi Dhawal Joshi Colleague at Leger Calgary, Alberta, Canada, Canada View → EF Ernst Frédéric Ernst Frédéric Colleague at Leger Montreal, Quebec, Canada, Canada View → KM Kyle Mcgee Kyle Mcgee Colleague at Leger Montreal, Quebec, Canada, Canada View → ÉJ Élane Joly Élane Joly Colleague at Leger Blainville, Quebec, Canada, Canada View → AS Adam Shafeek Adam Shafeek Colleague at Leger Greater Toronto Area, Canada, Canada View →
FAQ

Frequently asked questions about Marlene Kohn, Caip, Cmrp, Nps Associate

Quick answers generated from the profile data available on this page.

What company does Marlene Kohn, Caip, Cmrp, Nps Associate work for?

Marlene Kohn, Caip, Cmrp, Nps Associate works for Leger.

What is Marlene Kohn, Caip, Cmrp, Nps Associate's role at Leger?

Marlene Kohn, Caip, Cmrp, Nps Associate is listed as Solving business challenges from the outside in at Leger.

What is Marlene Kohn, Caip, Cmrp, Nps Associate's email address?

AeroLeads has found 1 work email signal at @leger360.com for Marlene Kohn, Caip, Cmrp, Nps Associate at Leger.

Where is Marlene Kohn, Caip, Cmrp, Nps Associate based?

Marlene Kohn, Caip, Cmrp, Nps Associate is based in Toronto, Ontario, Canada while working with Leger.

What companies has Marlene Kohn, Caip, Cmrp, Nps Associate worked for?

Marlene Kohn, Caip, Cmrp, Nps Associate has worked for Leger, Léger, Xello, Verve, and Fifth P - The Customer Experience Agency.

Who are Marlene Kohn, Caip, Cmrp, Nps Associate's colleagues at Leger?

Marlene Kohn, Caip, Cmrp, Nps Associate's colleagues at Leger include Catherine Dawson, Theresa Laframboise, Jeff Colbeck, Stephen Golphy, and Solène Rose.

How can I contact Marlene Kohn, Caip, Cmrp, Nps Associate?

You can use AeroLeads to view verified contact signals for Marlene Kohn, Caip, Cmrp, Nps Associate at Leger, including work email, phone, and LinkedIn data when available.

What skills is Marlene Kohn, Caip, Cmrp, Nps Associate known for?

Marlene Kohn, Caip, Cmrp, Nps Associate is listed with skills including Market Research, Customer Insight, Qualitative Research, Advertising, Marketing, Project Management, Marketing Research, and Fmcg.

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