Public Relation And Marketing
• Served as Representative for the hospital at public events covering health, wellness and other related topics with patients and vendors. • Participated in civic, social and business organizations to promote the hospital's reputation, protect its interests and advocating when appropriate.• Monitored local media for coverage of the hospital and its ratings; identified trends to enhance excellence in patient satisfaction.• Helped company attain the highest customer service ratings in all categories, including communication skills, problem solving and Customer satisfaction.