Public Relation And Marketing
- Served as Representative for the hospital at public events covering health, wellness and other related topics with patients and vendors.
- Participated in civic, social and business organizations to promote the hospital's reputation, protect its interests and advocating when appropriate.
- Monitored local media for coverage of the hospital and its ratings; identified trends to enhance excellence in patient satisfaction.
- Helped company attain the highest customer service ratings in all categories, including communication skills, problem solving and Customer satisfaction.