• Served as Representative for the hospital at public events covering health, wellness and other related topics with patients and vendors. • Participated in civic, social and business organizations to promote the hospital's reputation, protect its interests and advocating when appropriate.• Monitored local media for coverage of the hospital and its ratings; identified trends to enhance excellence in patient satisfaction.• Helped company attain the highest customer service ratings in all categories, including communication skills, problem solving and Customer satisfaction.

• Created interactive online community to increase awareness of available development services.• Scheduled and coordinated educational seminars with Doctors, teachers and parents.• Implement and evolve high impact strategies to target new clients and drive performance. • Manage all social media program, including forums and social networking sites.