Marlene Mccullah, Phr Email & Phone Number

Santa Rosa, Ca, Us

Partners with and supports 3 fast growing regions as a highly collaborative, results-oriented Crew Relations Leader. Adept at balancing multiple priorities/issues and being decisive. Partners with RP's and Area Leaders to effectively communicate to operators how to understand and follow policies, procedures, federal, state and local employment laws while providing ongoing coaching and education to adhere to them• Protects the interests of Crew and the Company in accordance with policies and governmental laws and regulations• Conducts continuing study of all policies, programs, and practices keeping leadership informed of new developments• Manages and monitors all Crew Relations complaints and issues in partnership with appropriate Regional Partner and/or Area Leader.• Leads and conducts investigations while working in alignment with the Legal, Operations and Crew Relations Team in the development of the specific response and remediation plans.• Works in partnership with leaders on performance management and progressive discipline for leadership and hourly Crew.• Proactively educates and coaches operators Company wide on how to build a positive culture and assists in conducting culture assessments in Restaurants.• Conducts and assists in separations of leadership and Crew.• Works in conjunction with the Legal/Risk Team on any governmental agency claims, areas of compliance or other employment litigation issues (i.e. DOL, EEOC, DFEH, Worker’s Compensation, and Interactive Process etc.)• Develop and facilitate proactive education for field leadership based on trending concerns and issues• Follows all Crew Relations processes providing proper documentation and utilizing the appropriate systems and tools provided

• Partners with RVP, RP's, and People Team to effectively communicate to operators how to understand and follow policies, procedures, federal, state and local employment laws while providing ongoing coaching and education to adhere to them• Protects the interests of over 12K employees and the company in accordance with policies and governmental laws and regulations• Conducts a continuing study of all policies, programs, and practices to keep management informed of new developments• Oversees the implementation of new HR programs, while monitoring the understanding and adherence to new initiatives.• Manages and monitors all employee relations complaints and issues in partnership with appropriate Regional Partner.• Leads and conducts investigations while working in alignment with the Legal, Operations and People Teams in the development of the specific response and remediation plans.• Works in partnership with Regional Partners and Managers company wide on performance management and progressive discipline for management and hourly employees.• Proactively educates and coaches operators company wide on how to build a positive culture in each restaurant and assists in conducting quality circles in order to avoid employee relations issues and concerns.• Conducts and assists in terminations while coordinating exit interviews for field management and RSC employees.• Works in conjunction with the Legal/Risk Team on any governmental agency claims, areas of compliance or other employment litigation issues (i.e. DOL, EEOC, DFEH, Worker’s Compensation, and Interactive Process etc.)• Offer hands-on field support to RVP, Regional Partners, and Managers with education, coaching, quality circles and investigations.• Develop and facilitate proactive education for field management based on trending concerns and issues• Follows all People Relations processes providing proper documentation and utilizing the appropriate systems and tools provided

Northern California

THE HOME DEPOT, INC. 2012 – PresentDistrict Human Resources Manager 8/12 - Present • Oversee all Human Resources functions in 9 stores of approximately 1500+ employees with sales of $442M annually.• Serve as coach, business partner and change agent for in-store leadership teams in all aspects of employee relations, wage/salary administration, government compliance, employment law, talent, development, and employee engagement. • Involved in investigations while partnering with corporate compliance teams.• Serve as company representative in Department of Labor matters including wage conferences, hearings, and mediation.• Counsel and coach management on business decisions related to personnel issues, leadership and management effectiveness. • Identify and addresses breaches of culture/values that impact workplace.• Support and guide consistency in practice of Standards of Performance and employment law.• Manage succession planning, leadership development and performance management. • Provide tools and facilitates meetings/training sessions to ensure ongoing development. Follow- up to ensure success in key identified areas.• Advise leadership regarding organization structure changes and decisions, playing an active role in managing those organizational and structural changes. • Provide and train management on selection and staffing resources, processes and tools.• Raise awareness of diversity and methods to increase diversity for internal and external candidate pool.• Oversee human resources projects and company-wide initiatives locally and with corporate human resources teams.

• Development of Recruiting Department, including budgeting, manpower and succession planning, and recruiting performance metrics for privately owned restaurant company, with brands including Applebee’s and Carino’s Italian Grill. Trained and mentored 7 Regional Recruiting Managers for 8 Regional Vice Presidents in 4 company concepts in 7 states. Assisted in recruiting, on-boarding, and training efforts for all new store openings and company-wide revitalizations. Ongoing development of new and existing relationships with external resources. Facilitate and track development plans of hourly associates. Coordinate and conduct all management on-boarding processes from initial interview through orientation process. Manages relocation process when applicable. Development and execution of MIT integration program: conducting formal connections with new managers, monitoring and assisting training units to ensure 100% compliance with training. Development and implementation of on-going field training for managers and associates.  Manage Manpower Forecasting Processes and provide counsel to Executive Leadership on matters pertinent to internal mobility and external hiring, ensuring adherence to established company policies and procedures; and compliance with local, state and federal employment laws.  Oversee Applicant Tracking System, Online Application Processes, & Competency Assessments for management and associates. Conduct employee and guest relations investigations in the field including Human Resource audits. Plan and execute off-site company functions annually for salaried field management within budget. Conduct Exit Interviews for all salaried field management. Coordinate and work closely with thirteen Area Directors, two Regional Managers, President of Operations, Human Resources Vice President and Home Office Administrative Support. Reports directly to the President of Operations and the Vice President of Human Resources.

Oversaw the operations of 4 Dallas, Texas area locations until 1995. Moved to Arizona and oversaw the operations of thier flagship, Scottsdale location, AZ location while training all area managers.

Ba, Theatre & English

Activities and Societies: SHRM

Certification, Secondary Education

Class Certification, Shrm