Extensive experience in: Leadership training and coaching for performance. Skilled in course facilitation, training delivery and instructional methods. Adapt in the facilitation of classes on Crucial Conversations, Performance Management, Managing Conflict, Setting Career Goals, Diversity, Instructor Skills, Instructional Design, and Business Ethics. Administrator for SkillPort LMS and Registrar course registration and tracking system.Specialties: Areas of expertise: First level Management Training Programs, Leadership Programs, and Trainer Certification Programs.
Listed skills include Leadership Development, Performance Management, Call Center, Customer Service, and 31 others.