Marlene Serrano is a Manager, CPM at Collier County Government. She possess expertise in leadership, policy, public speaking, training, customer service and 20 more skills. She is proficient in Spanish and English. Colleagues describe her as "Marlene is the consummate professional. Always willing to step forward and help in anyway possible. Trust worthy and honest. She has always been exceptional in her roles. with the county." and "Marlene is always on top of her staff's training needs. She makes the extra effort in times of continued budget cuts to keep her employees certified. She is always a pleasure to work with, very personable and professional."