Marlene Singh, Phr Email & Phone Number

Palo Alto, California, United States

• Orchestrates and implements comprehensive organizational effectiveness initiatives encompassing performance management, payroll, onboarding, coaching, employee relations, talent management, employee culture and engagement to drive strategic initiatives for two subsidiaries. • Spearheads the implementation, management and data accuracy of global HRIS systems to create and utilize sophisticated data analysis techniques. This enables proactive identification of trends to provide strategic recommendations for continuous improvement to HR and business initiatives. • Collaborates closely with business leaders and managers to shape and execute people-related strategies, including organizational design, change management, compensation, and performance management, aligning HR initiatives and employee needs with overarching business objectives. • Takes ownership of HR department general operations and payroll, ensuring seamless compliance, effective disciplinary actions and strategic termination management to uphold organizational integrity and mitigate risks.• Globally restructured and currently oversees the new hire onboarding process through integrated platforms such as Trinet, Velocity, Vistra, Lever, Greenhouse and BambooHR, fostering a cohesive and engaging onboarding experience for new employees. • Owns benefit management within the human resource department, including policy management and strategic open enrollment initiatives, to optimize employee benefits and enhance overall satisfaction and retention. • Spearheads comprehensive company training programs, including sexual harassment training, to promote a culture of inclusivity, respect, and compliance across the organization.

• Manages a team of 3 Human Resources Employees• Responsible for managing the day to day general operations of the human resource department• Manages New Hire Onboarding through Taleo, Asana and ADP, and creates and distributes offer letters• Responsible for managing the day to day benefit operations of the human resource department, and accelerated benefit issues, such as benefit policy and interpretation• Processes job status and transfer changes• Assists with HR Policy development and documentation• Conducts various audits to ensure all HR records are complete and accurate• Manages the Termination process• Manages company training programs such as Sexual Harassment training• Manages Employee Safety, Welfare, and Wellness programs, including Ergonomic Evaluations• Manages Employee Relations Issues and resolution

San Francisco, California

• Responsible for managing the day to day general operations of the human resource department• Manages New Hire Onboarding through Taleo and ADP, and creates and distributes offer letters• Responsible for managing the day to day benefit operations of the human resource department, and accelerated benefit issues, such as benefit policy and interpretation• Processes job status and transfer changes• Assists with HR Policy development and documentation• Conducts various audits to ensure all HR records are complete and accurate• Creates and maintains personnel paper and electronic files• Manages the Termination process• Manages Employee Safety, Welfare, and Wellness programs

San Francisco Bay Area

*Responsible for managing the day to day benefit operations of the human resource department, and accelerated benefit issues, such as benefit policy and interpretation* Manages annual benefits open enrollment process for staff including: negotiation of most efficient and low cost benefits rates, all open enrollment communication requirements per policy and law requirements, preparation and execution of presentations to explain changes or answer questions and processing of all enrollment changes.*Ensures that all legally required reports, filings, and participant communications are properly prepared and meet applicable deadlines. *Investigates and responds to compliance requests and projects such as 5500s, FSA Non-Discrimination Testing, SFHCSO Compliance, IRS queries, state mandated benefits enrollment reports and other compliance related matters. *Manages the publication and distribution of Summary Plan Documents, Summary Annual Reports, and other state and federal required documentation. *Manages the 401K plan including: non-discrimination testing, 401K audits (internal and third party requirement to meet 5500 filing needs), loan and rollover processing, organizing 401K education and outreach, and any other 401K plan changes (such as trustee changes and plan document changes). Also established 401K committee.*Workers compensation management- all workers compensation claims and issues

*Responsible for managing the day to day operations of the human resource department of CRLA including benefits, employee records, recruitment, orientation, training and labor relations. *Manages annual benefits open enrollment process for staff including: preparation of information for field office distribution, preparation of presentations to explain changes or answer questions and processing of all enrollment changes.*Supervises the Human Resources Coordinator in the functions of benefits/COBRA manager and staff resource for benefits questions and problems.*Participates as part of the management team during union negotiations, and implemented changes of new union contractAlong with HR Director, works on recruitment, such as conducting references, job offer letters, intern recruiting and hiring*Workers compensation management- reduced rates, along with managing all workers compensation claims and issuesCreated policies and procedures compliant with state and federal regulations, and trained staff to new policies*Automated manual transactions and routines to maximize efficiency

*Implemented and managed employee benefits; conducted benefit orientations for all staff*Managed on boarding process; which included orientation to new personnel on company standards, procedures, and guidelines *Managed COBRA, such as monitoring, tracking, and processing of all COBRA transactions*Handled all workers compensation claims; *Assisted in recruitment including: reference checks and job postings; Verified employment for individuals, and process terminations when appropriate*Managed all personnel actions/changes and maintain HRIS system requirements (ADP)*Acted as a liaison between numerous departments within the company*Assigned to numerous research projects, including ergonomics for all staff

*Organized and maintained performance management documentation *Managed store inventory and supplies database; placed orders with vendors when necessary*Processed all new hire paperwork and conducted orientation education*Filed and submitted I-9 paperwork*Organized and maintained accounts payable documentationAssisted with payroll duties, production, and the distribution of paychecks*Ensured a high level of customer service, and handled all employee conflicts*Aided company management with various projects when necessary*Updated employee's local taxes, entered direct deposit information, and W4 data into the HRIS system