Marlene Steadwell Email & Phone Number

Assist Office Manager in several task. Make phone calls for appointment with clients. Assist in Hiring procedures for employees and other task that was needed.

Collect orders in person or phone orders/Process the orders for supplies online/Receive orders from shipment/Audit inventory of supplies/Orders are filled and delivered to Clients for payments. Monthly reports on made for accounts receivable and accounts payable.

Greet customers and ascertain what each customer wants or needs.Describe merchandise and explain use and care of merchandise to customers.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Maintain knowledge of current sales and promotions policies regarding payment and exchanges.Compute sales on total purchases by receiving and processing cash or credit payment.Audit merchandise and prepare reports for store status.

Administrative Operations HIPPA Rules and RegulationsWork of experience; Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing or social work experience and patient needs.Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.Maintaining charts and making sure they are in compliance with State Regulations.Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, and following through to ensure service efficacy.

Front Office Check-OutCoordinate communication between patients, family members, medical staff and administrative staff.Prepare encounter forms, investigate and account for missing encounter forms, audit encounter forms for completeness and accuracy before batching, batches encounter forms or charge posting in computer. Explained policies, procedures, or services to patient using medical or administrative knowledge.Check-In or Out patients. Make returned appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician.

Managed and trained front office employees on their duties and responsibility. Direct or conduct recruitments, hiring and training of personnel.Prepare encounter forms, Investigate and account for missing encounter forms, Audit encounter forms for completeness and accuracy before batching, batches encounter forms or charge posting in system.Reported and organized monthly reports of payments received from patients and insurance carriers.Prepared insurance claim forms or related documents for completeness and accuracy.Generated insurance claims for Medicaid and Medicare. Post payments and adjustments to patient accounts

Prepare encounter forms, Investigate and account for missing encounter forms. Audit encounter formsfor completeness and accuracy before batching. Batches encounter forms or charge posting in IDXProtect the security of medical records to ensure that confidentiality is maintained.Supervised and trained volunteer employees for medical policies and procedures.Check-In or Out patients. Make sure returned appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician.Transmit claims for payment or further investigation.Answered telephone, take and deliver messages to physicians, nurses and others. Report obtained medicalinformation from patients and referring physicians accurately, completely and timely.Performed insurance referrals for patients needed in other offices.

Education record

Associate Degree