Marlene, Online, Field Research & Finance Marlene has over 35 years’ experience in relationship management, corporate affairs, and consumer and field and Ecommerce research methodology.  Throughout her career, Marlene has successfully implemented customer service methodology linked to primary research, using both qualitative and quantitative information sets. Marlene is instrumental in maintaining client service standards within The Vogel Group, and regular part of project teams focused on customer research, service reengineering, and relationship management. Marlene has provided considerable consumer, field research and analysis, and service reengineering to the designed programs over many years.Marlene International and domestic experience is highly regarded, She is a director of TVG and is respected and valued by all the TVG team