Marlene Waters Email & Phone Number

Chicago, Illinois, United States

Overseeing tellers’ drawers, daily transactions, and licensing work for over two storesSecurely receiving incoming bank drops and processing outgoing bank depositsAdministrative support: data entry, copy, fax, scanning, filing, and ordering new supplies and other productsAccessed vault and follow all company protocol and safety policies to prevent loss Processed transactions including payments, refunds, and exchanges using the cash register to cash checks utilizing drawer balancing and money handling skills with a high attention to detail and accuracy Communicated patiently and in a friendly manner with 40+ customers per shift and worked to de-escalate problem situations and find solutions Managed multiple government services simultaneously including renew license place, city stickers, load debit cards, cash checks, while providing excellent customer service experienceTrained over 5 new employees through leadership

Chicago, Illinois, United States

Securely received and accurately processed deposits for credit to customers’ checking and savings accountsTrusted with routinely balancing vault dailyConsistently passed monthly teller auditsAttributed to company growth by making at least 8 sales of company products dailyEmployee of the month after helping with new computer system training for co-workers

Chicago, Illinois, United States

Trusted with money handling and check cashingAttributed to company growth by making at least 2 sales of company products dailyAdministrative support: data entry, copy, fax, scanning, and filingCreated integral relationships with clients