Marlene Cendejas Email & Phone Number

Irvine, California, United States

Irvine, California, United States

-Utilized Adobe Photoshop and Adobe Express to create and schedule engaging content for LinkedIn, Twitter, and Facebook, enhancing brand visibility and audience engagement-Monitored and analyzed social media metrics using Hootsuite to track success and identify areas of improvement-Designed visually appealing graphics for the company website, ensuring a cohesive and attractive online presence that aligns with brand standards-Created and managed promotional materials for trade show… Show more -Utilized Adobe Photoshop and Adobe Express to create and schedule engaging content for LinkedIn, Twitter, and Facebook, enhancing brand visibility and audience engagement-Monitored and analyzed social media metrics using Hootsuite to track success and identify areas of improvement-Designed visually appealing graphics for the company website, ensuring a cohesive and attractive online presence that aligns with brand standards-Created and managed promotional materials for trade show campaigns via HubSpot, boosting the company's presence and engagement at industry events-Developed email marketing templates on HubSpot for automated customer follow-ups, streamlining communication and improving customer retention-Designed and enhanced various marketing materials, including flip book catalogs, website product images, banners, and PowerPoint presentations, to support marketing initiatives and presentations-Assisted in maintaining and updating the company website, ensuring all information was current and accurately represented the brand’s image and messaging-Devise daily reports using excel, for sales team to measure call and opportunity volumes-Prepare and process commercial invoices for international sales orders, following exporting guidelines Show less

Lake Forest, California, United States

-Fulfilled customer orders at peak hours, communicated orders to kitchen staff of 3, aided team of 4 servers-Coordinated team of 4 servers, defining service zones and guidelines for food presentation and service, interacted with customers for feedback-Maintained customer satisfaction rate above 70% from online survey suggestions

Lake Forest, California, United States

-Monitored and met weekly sales of 5,000 for Clinique Cosmetics-Capitalized on upselling opportunities for additional products and services to increase sales numbers by scheduling one-on-one consultations, increased sales by 5%-Grew customer loyalty by analyzing current and emerging trends to boost professional value and accommodate diverse client needs

Lake Forest, California, United States

-Supervised team of cashiers, delegating responsibilities to 8-10 cashiers and overseeing credit card and membership progress-Maintained 5-10 Ultimate reward credit card sign ups daily and upheld loyalty program memberships at 90% of transactions-Organized and set up 4 register tills at opening and closing shifts

Lake Forest, California, United States

-Deliver outstanding guest service by engaging each guest to understand their unique needs and preferences, providing personalized beauty recommendations, and ensuring a welcoming store environment.-Perform cashier tasks efficiently, stock fixtures with merchandise regularly, and maintain overall store cleanliness to enhance the guest shopping experience.-Support the leadership team by focusing on performance through service and retail sales, executing in-store events, and adhering to… Show more -Deliver outstanding guest service by engaging each guest to understand their unique needs and preferences, providing personalized beauty recommendations, and ensuring a welcoming store environment.-Perform cashier tasks efficiently, stock fixtures with merchandise regularly, and maintain overall store cleanliness to enhance the guest shopping experience.-Support the leadership team by focusing on performance through service and retail sales, executing in-store events, and adhering to operating procedures and compliance standards. Show less

Lake Forest, California, United States

-Oversaw daily operations including managing and fulfilling customer orders, ensuring timely and accurate delivery-Maintained inventory by regularly updating stock levels, organizing products, and coordinating with suppliers-Handled customer service inquiries via phone and email, providing prompt and professional support while observing product selection and advertising strategies