• Supervise aircraft operations providing ground security and load planning expertise to maintain aircraft balance integrity.• Develop and implement aircraft cargo load plans using daily volume metrics and unit load device (ULD) compacity utilization to process over 90k in customer packages.• Certified as a planeside assistant trainer to teach incoming managers and process assistants on multiple polices and to approve them for final evaluations.• Train and develop over 105 associates on multiple aircraft carriers and safety policies.• Evaluate and adjust ramp labor plans and throughput per hour (TPH) saving an average of 24% of allotted hours based on building changing package volume.

• Modified sort destination setups for RWC4 robots to produce a consistent flow transport of volume from manual sort to trailers with a reduced recirc rate of 18%• Constructed and deployed sort lane, dock door, and trailer stacking allocations to help launch new non-sort cross dock building types resulting in improved launch times to meet 88% (previously 54%) of expected critical pull time (CPT’s) and high-performance rates of 105 packages per hour (out of the standard of 60)• Taught and standardized ship clerking and outbound procedures to 26 incoming process assistants and managers by traveling to newly opened sites in the Amazon network