L. Marlene Robles Cheney Email & Phone Number

Wellington, Fl

Wellington, Florida

Manage and assist with executive communications. Provide Spanish translation services for business communications and web content. Assist with billing and collections improving office cash flow.

Wellington, Florida

Office Assistant

Fort Lauderdale, Fl

Supervised 51 enumerators and 3 crew leader assistants in census data collection field operations.• Located training space, notified new employees of training locations, dates, and times, and conducted training sessions utilizing classroom instruction, practice interviews, and live field training methodologies.• Performed preparatory duties such as checking territory boundaries and becoming familiar with the areas census employees would work.• Assigned territories to employees, observed employees in the field, provided on-site assistance, supervision, and assist with difficult clients. • Provided on-the-job training on enumeration procedures and reporting activities for census data collection and employee payroll.• Advised supervisor on progress and employee performance, making recommendations on strategies for team dispersal and employee dismissal for poor performance.• Reviewed and certified daily payroll and progress reports and ensured work was completed within established time schedules.• Promoted census jobs to recruit new applicants attaining 110 percent of goal within three months of first assignment recruiting 1028 applicants.• Arranged and conducted census employment testing sessions, scored tests, and reviewed application materials for completeness for 1028 applicants in 3 months.• Convinced community organizations to donate space for testing and training through impromptu presentations to diverse audiences.• Reviewed and handled applicants’ confidential materials with zero loss of information.• Trained peers in the U.S. Census recruiting processes.• Executed the local census office recruiting plan and made recommendations on recruiting strategies to win #1 Recruiting Office in the Nation by the U.S. Census Bureau.

Coral Springs, Florida

Provided administrative/technical support to the Director of Development Services and the City Engineer. Monitored department initiatives, performed analysis and provided reporting on city initiatives. Coordinated Construction Review committee meetings, notifications, meeting minutes and follow-up on committee action items.• Developed and implemented the department’s citizen’s complaint program tracking complaints through resolution, data analysis, and process improvement recommendations increasing citizens’ satisfaction with city government.• Prepared agenda items and follow-up on agenda items for meetings increasing City Engineer’s efficiency.• Managed and maintained City Building codes and ordinance libraries for Development Services, City Engineer, and Building Department.• Assisted Building Department with permit filing data entry and document processing reducing case backlogs and receiving accolades from the Director and staff.

Santa Clara, California

Assisted University President and executive staff with administrative and bilingual services. Managed internal and external communications, meetings and planning conferences. Provided customer service for University complaints. Administrative support for Board of Trustees, Board of Regents, and Board of Fellows preparing meeting minutes, researching topics, preparing presentation materials, and other projects as assigned. • Researched, organized, and maintained the Office of the President web page increasing visibility of campus issues and initiatives improving student, faculty, alumni and parents communications.• Screened incoming calls and visitors, responding to routine questions on department operations demonstrating detailed knowledge of office policies and procedures, improving interoffice relations and cross-functional team communications.• Improved office efficiency and productivity by initiating a centralized online calendar facilitating office planning, reducing duplication of efforts and enabling executive staff to view their appointment calendars from anywhere on campus.• Project managed food and beverage service for office-sponsored events reducing costs and improving events’ success.• Reduced office operating expenses by performing and coordinating equipment repairs, arranging staff travel and auditing expense reports prior to filing.

San Diego, California

Assisted Attorney in corporate legal and estate planning document preparation, filing and Law Library maintenance.

Bachelor'S Degree, English

Bachelor'S Degree, Paralegal Studies, Summa Cum Laude

Activities and Societies: President's List Honors, Golden Key International Honour Society, Alpha Beta Kappa - Delta Zeta of Florida.

Associate'S Degree, Liberal Arts

Activities and Societies: Dean's Honor Roll, Alpha Phi Omega

Associate'S Degree, Traduccion E Interpretacion

Activities and Societies: Dance Team. French Club, Preschool Assistant, Catechesis Teacher for First Communion candidatesLima, PERU

High School, Secretariado Bilingue

Activities and Societies: Assistant Secretary to the Principal, 1980 (ASA: Asociacion de Secretarias Auxiliares); Safety Patrol; School.

Bachelor Of Science - Bs, Paralegal Studies