★ Marlene Correa is a highly strategic, performance-driven and process-focused, IT Operations & Project Management professional with over 20 years of experience in advanced healthcare operations, along with 13+ years in setting up a QA department from inception to execution while directing the organization’s strategic technology initiatives, and facilitating the development of comprehensive test plans. Marlene applies a winning combination of QA expertise and industry thought leadership for highly productive testing across technology platforms, architecture layers and development processes. ★ Through detailed experience in project risk identification, mitigation and contingency plans, Marlene has defined enterprise technology strategies and solutions that reduce costs, improve efficiency and optimize technology investments. She is equipped with professional competencies in creating test strategies, test cases and test reports as well as a detailed understanding of all testing methodologies, performing integration, functional testing, end-to-end testing, business process testing and UAT testing. As a management professional, Marlene has liaised between IT and business units, managed key accounts and strategically negotiated contracts to achieve organizational profit goals, and performed hiring / training functions.★ Apart from providing system migration and testing services at TSG, Marlene played a pivotal role in data file transfer setups, new vendor platform transfers, technical documentation, testing support, quality assurance systems and test methodologies. As an Assistant Director at Emblem Health, Marlene supported E2E and UAT testing along with Agile/SCRUM testing for product and project implementation. She has demonstrated expertise across the healthcare industry, including hospital and medical account benefits, filing State contracts, processing claims, medical benefits administration and liaising with provider networks for reimbursements.