Marlene Graham Email & Phone Number

Washington, Dc

Conduct interviews to collect data for assessments and action plans for clients. Conduct internal audits; determine business needs, identify strengths and weaknesses, and make recommendations to revamp the business. Provide writing and consultation services to small businesses and startups by researching funding sources, including Requests for Proposals (RFPs). Create compelling narratives that serve as proposal responses, content for reports, websites, newsletters, training materials, manuals, and business plans.

Baltimore, Maryland

Wrote a description for an adolescent treatment program, edited the company’s website, and created a Letter of Inquiry (LOI) submitted to the Abell Foundation for funding.

Atlanta, Georgia

The company sought federal contracts through the Department of Housing and Urban Development (HUD) to sell local foreclosed properties and provide property perseveration. I collaborated with construction-related contractors and wrote responses to RFP’s, RFI’s. I managed proposal development through the entire cycle; monitored project timelines and milestones to ensure deadlines and compliance.Edited and formatted proposals and other documentation to meet ISO 9001:2015 standards.The company was awarded contracts through the Department of Housing and Urban Development.

Washington D.C.

Managed a Department of Housing and Urban Development (HUD) federal grant; served as point of contact with HUD officials. Created agreements and monitored the performance of sub-grantees to ensure compliance. Responded to federal and District government audit findings of non-compliant issues of DOH’s housing program and sub-grantee contract requirements; developed corrective plans of action. Developed technical reports, including the Annual Action Housing Plan and Consolidated Annual Performance and Evaluation Report (CAPER) required by HUD to maintain funding; developed needs assessments and a strategic plan to address priority needs during funding periods 2013 and 2014 as required by HUD. Provided consultation, including interpretation of local and federal housing regulations to District staff, stakeholders and housing developers in the development of affordable, integrated, non-congregate housing for DOH clients.

Washington D.C. Metro Area

Served as Lead Inspector, conducted audit activities of the District government’s housing, public safety, medical, fire, EMS, employment, education, health and human services agencies. Analyzed agencies’ business, program, and service delivery systems and processes; conducted site visits, phone and face-to-face interviews and created matrixes and charts; interpreted Federal and District laws and reviewed grant awards, requests for proposals (RFP's), and the District government's citywide grants manual and sourcebook to determine agency's compliance.Created comprehensive presentations, reports of findings and recommendations, management alert reports (MAR), which outlined egregious agency deficiencies and non-compliance, management implication reports (MIR), memorandum of interviews, and memorandum of observations for the Inspector General's signature. Reports were also distributed to District government agency heads for review and to congressional leaders.

Washington D.C. Metro Area

Managed the Office of Consumer and Community Affairs involved in the strategic planning, evaluation, and implementation of the Department's goals, clinical programs, and services and how clinical and medical services would be provided to 800+ mental health consumers. Collaborated with clinical staff and subject matter experts to develop training materials and PowerPoint presentations for workshops and conferences. Reviewed and responded to requests for proposals (RFPs) for foundation/federal program/project support grants. Managed federal grant awarded to DMH for the Department’s housing program for dually diagnosed consumers. Facilitated the monitoring, implementation, and oversight of grants to ensure compliance.Created requests for proposals (RFPs) and requests for information(RFIs); developed measures and performance indicators that ensured accountability and compliance for sub-grantees; reviewed, ranked, and selected proposals from sub-grantees; developed statements of work and memorandums of understanding; approved revisions and modifications; reviewed deliverables as specified in the RFP including monthly and quarterly performance reports; assessed sub-grantees recruitment and staff retention practices and monitored congregate care contracts with agencies and independent providers to ensure that services provided promoted the safety, care, and permanence of consumers and met programs outcomes; conducted site visits, provided guidance and interpretation of policies and regulations to subgrantees; served as point of contact regarding compliance issues and modifications; monitored project timelines and milestones.Developed best practices currently used by all District emergency shelters and providers of homeless services and created an RFP Best Practices Style Manual.

Washington D.C. Metro Area

Drafted legislative initiatives relating to Veterans, disability and civil rights, health care, federal housing, education and labor. Prepared white papers, impact statements, reports and issue briefs. Performed analysis for budget development, budget administration, resource planning, needs analysis and analyzed the effect the proposed legislation would have on the economy. Investigated Medicare/Medicaid fraud and abuse; created reports, collaborated with House and Senate staff to create effective Medicare/Medicaid policy. Interfaced daily with federal agencies staff, special interest groups, lobbyists and community-based organizations.