Marlene Ingram Email & Phone Number

Atlanta, Georgia, United States

Responsible for managing and analyzing financial information, ensuring accuracy and compliance with state regulations. Monitor and reconcile corporate and payroll bank reconciliation and month-end closing. Process all accounts payable and receivable, including vendors payments/refunds, rent payments and tenant security deposit refund checks (SODAs). Participates in audits and provides necessary documentation and support. Train and support other team members on accounting processes and procedures. • Streamline utility refund checks by using lockbox banking by slashing deposits by 30%. • Scan checks using online bank desktop deposits while maintaining and recording cash receipts in a timely manner.

Bradenton, Florida, United States

Headed an unaided assignment to install QuickBooks software and re-vamp internal administrative processes and reporting to align with software capabilities. Organized period accounting data in arrears from a three-year period. Reconciled accounts for month-end closes. Investigated income statement and variances and reported to upper management. Prepared and assisted the owner with annual budget construction for three years. ● Consulted with owner regarding strategic, policy, operational best practices, and necessary changes required as a result of implementing the new software.● Instructed business owner on QuickBooks operations and processes. Streamlined internal business processes and slashed record-keeping labor yours by 40%.

Newport News, Virginia, United States

Oversaw routine A/R accounting functions for 17 Homeowner’s Association (HOA) 809 homes spread across cities in Virginia. Balanced accounts receivable, cash accounts, and verified accuracy of related general ledger entries taken to income statements and balance sheets. Collaborated in month-end close processes and preparation of financial statements for Board of Directors. Contributed to actual to variance analysis of budget in identifying inconsistencies and recommend improvements going forward.● Operated a cloud-based property management and accounting software, Yardi Voyager, to post cash receipts and generate monthly invoices and statements for tenants.● Exerted concentrated effort to bring 70% of all past-due accounts to current status; resolved issues delaying tenant payments to satisfactory resolutions.

Atlanta, Georgia, United States

Joined Property Manager in daily operational functions, addressing, and accommodating tenant needs/requests for a 200-unit housing complex. Facilitated initiating requests for activities such as dispersing maintenance personnel, communicating with tenants, accepting rent payments, etc. Followed up on completed maintenance requests for quality of work and status of completion.• Prepared and executed detailed and legally compliant lease agreements with tenants. • Officiated all accounting procedures including renter income verification, monthly payment processing, and execution of default protocols.

Conyers, Georgia, United States

Collaborated directly with underwriters, loan officers, and managers in accurate preparation of figures for depreciation, replacement cost, and comparable sales in composing final estimates for a variety of commercial and residential properties. Collected and conducted market-based research for properties under consideration for acquisition, development, and/or asset management. Reconciled summary appraisal reports by careful comparison of sales techniques and activities. Conducted thorough reviews for compliance issues on single and multi-family residential appraisals for accuracy and possible fraud.● Discovered and reduced incidents of fraudulent reporting for residential loans by 70% as a result of executing desktop and field reviews.