• Spearheaded high-performing teams of Technical Consultants, Solutions Architects, and Design Specialists to empower partners and end users in the Modern Infrastructure landscape.• Drove a $2.5 billion revenue engine by cultivating partners' expertise on Ingram Micro's vendor products and services.• Ignited partner growth through strategic pipeline development and execution, engaging product demos, and comprehensive end-user enablement programs.• Collaborated with executives and VBMs to architect winning Go-To-Market strategies, including the Modern Infrastructure Partner Fast Track program for hybrid cloud and multi-cloud success.• Championed Ingram Micro's value proposition as a respected presenter at company and industry events, fostering trust and brand recognition.• Mentorship is my passion, providing coaching and guidance that unlocks the full potential of my team members.

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬❖ Keynote Speaker – deliver inspirational speeches for corporate, non-profit, educational and community events. Topics include: leadership, social media, social issues and personal development...www.marlenembryan.com❖ Author – of Living a Diamond Life, A Life of Purpose: Diamond Cutters❖ Public Speaker – deliver speeches for corporations, non-profit, educational and communities ❖ Panelist – participate in panel discussions on technology, leadership, strategic planning❖ Workshops – present on leadership, team building/development, productive meetings, strategic planning▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Small Biz Evolution assists corporations to:❖ Identify Target Market❖ Design a strategic plan connect with the Target Market❖ Create Business Plans - including SWOT, PEST❖ Identify and selecting technology solutions for business operation, such as telecom services❖ Connect with key partners or providers in direct and indirect channels❖ Market Product and ServicesSmall Biz Evolution works with corporations to analyze and identify areas for improvement, such as:❖ Process/Procedures - find the weakest link and make it stronger❖ Pricing - evaluating supply vs. demand as well as competitors pricing❖ Marketing - help develop or improving marketing campaigns❖ Sales - successfully drive prospecting opportunities to closure and revenue generation❖ Products - analyze the viability of the products in the current marketplace❖ People - assess employee performance and knowledgeProjects:The Fountain - Provided consultation on staffing needs, conducted interviews and successfully recruited personnel that significantly contributed to the operations of the church. I managed the organization's social media, email marketing, and website. I collaborated with the Executive Director and the Office Manager to create and execute a migration plan for the digitization of the organization's paper forms. Developed and documented the organization's processes and procedures for various ministries. Conducted leadership training for over 100 volunteer leaders. Consulted with church leaders and staff on the selection of Broadband, CRM, API, and other technology providers.Keller William - Coral SpringsCreated and presented customized LinkedIn and G Suite workshops for over 50 agents for each session. Business Match NetworkProvided lead generation and appointment setting services for CXO's in the telecommunications space to meet with C-Level leaders in large corporations ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

❖ Successfully project managed the development and deployment of the company’s Hosted Voice Services (UCaaS, Contact Center) through a collaborative effort across several departments and personnel. Migrated over 200 customers with approximately 2000 devices. Migrated over 150 employees with 300 devices. Installed over 3000 plus devices on the new platform.❖ Conducted over 150 plus demo and training sessions for customers, sales, finance, customer service, NOC, Executive Teams, etc. since Jan. 2021.❖ Provide support related to product development, management, product features, provisioning training, and content to the Sales, Customer Service, Marketing, NOC, and Field Technicians. ❖ Lead the provisioning team for the company’s voice services including VoIP, SIP Trunks, Business Lines, and other services.❖ Provisioning management of the Ribbon C20, GVPP, Session Border Controller, Voicemail, IP PBX systems, VoIP Wholesale Cloud platforms, Dial Translations, and voice network topography.❖ Ensure effective telephone order management process for fulfilling partner relationships; improve order process performance by continually evolving processes and systems.❖ Lead the creation of and marketing for our products and services. Worked with the marketing department to create more than 20 marketing collaterals, provided content for Hosted Voice support site. ❖ Source and vet new vendors for services and equipment deployed at customer locations on in network❖ Negotiate rates with vendors for equipment and services❖ Project Manage the ideation, prototype testing, product development and product launch of new services❖ Collaborate across departments: Executive Team, Sales, Marketing, Finance, Legal, IT, Customer Support, Engineer, and Field Operations, etc. to provide the services and products our clients need in a remote environment

Marlene M. Bryan and Anita Turner founded Higher Road Consulting (HRC) to offer a list of services for business owners to choose from, depending on their particular business needs. Our aim is to be transparent in our dealings with our clients when providing our consultation services in the areas of Telecommunications Voice, VoIP, Metro Ethernet, MPLS and other Data Networks, DSL/Cable Broadband, Mobility, Cloud Solutions, IT Management and Outsourcing Resources, Network Management, Web Security, Contract Negotiation, Request for Proposal, Invoice Analysis, Cost Management and Vendor Selection.President:❖ Develop Vision, Mission and Value❖ Develop and market Product and Services.❖ Create Strategic Plans for Corporation❖ Design Marketing Strategy❖ Create Webinars and Seminars for prospects and partners❖ Generate sales revenue for the corporation

❖Defined product strategy and roadmap for domestic and international toll-free. ❖Developed the core positioning and messaging for the product. ❖Set pricing to meet revenue and profitability goals. ❖Worked with external third parties to assess and establish partnerships through Channel Program. ❖Guided the development of standard operating procedures, performance scorecards, quality measurements, and productivity metrics to increase customer satisfaction. ❖Acted as a leader within the company overseeing the global product management of the product. ❖Performed product demos to customers, salesforce, channel partners, Master Agents, and agents, via face to face meeting, tradeshows, webinars, and workshops.❖Lead the development of the tollfree customer portal.❖Collaborated with interdepartmental colleagues in Wholesale and the Local Segment to deliver seamless services to our customers.❖Exceeded 2008 objective by $21 million well above plan.

❖ Managed revenue stream of 13 million annually❖ Provided leadership and guidance to a team of 10 sales representatives❖ Worked closely with Channel Sales Managers and partners to successfully close opportunities ❖ Coached, motivated, and trained sales representatives❖Developed talent pipeline❖ Managed sales of Voice, MPLS, Metro Ethernet, VoIP and other telecom services❖ Managed active learning plans and facilitated daily monthly and yearly sales results objectives

❖ Consistently contributed to the success of the Florida sales teams with revenue ranking in the top 5 positions, nationally for a 5-year period.❖ Attained revenue growth of 140% of the plan or $75 million.❖ Lead a team of 14 sales engineers across the state of Florida❖ Created strategic sales and technical plans for National/Global accounts/Channel Partners❖ Actively managed the cross-training, hiring, retention and skill development program for sales engineers

❖ Designed voice and data network for AAA❖ Project managed the implementation of complex toll-free and long distance voice services❖ Acted as the customer liaison to oversee the resolution of network issues

❖ Earned the ranking of top 3 sales representative in the Florida market❖ Worked with direct sales to successfully close local dial tone services with customers in the Orlando market