Marlène Scheck Email and Phone Number
𝐖𝐇𝐘 𝐂𝐡𝐚𝐧𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝, 𝐚𝐜𝐜𝐨𝐫𝐝𝐢𝐧𝐠 𝐭𝐨 𝐚 𝐬𝐭𝐮𝐝𝐲 𝐛𝐲:- Gallup 2024 - State of the Global Workplace report: The percentage of ENGAGED employees globally - those who feel involved in and enthusiastic about their work - remains at 23%. But most employees are 𝐧𝐨𝐭 𝐞𝐧𝐠𝐚𝐠𝐞𝐝 (62%) - those who show up, do the bare minimum and are uninspired by their work - or actively disengaged (15%) - those who have a bad manager, a miserable job and are actively seeking a new one.- McKinsey 2015 - approx. 70% of all digital transformation programs fail to achieve their goals, 𝐥𝐚𝐫𝐠𝐞𝐥𝐲 𝐝𝐮𝐞 𝐭𝐨 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐫𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 and lack of management support. This highlights the critical importance of EFFECTIVE Change Management in ensuring the success of digital transformation initiatives.𝐀𝐁𝐎𝐔𝐓 𝐌𝐄- Native: Swiss German, French. Fluent: English C2- Expert in Human Change Management, Org. Design, and Culture within digital transformation programs, I possess a robust foundation in Communication, Employee engagement, Agile mindset&methodologies, and Digital Product/Project Management. - My expertise lies in advising leadership on navigating the human aspects of Change to expedite strategy implementation. With a track record in establishing Enterprise Agile and Change Management capabilities, I am instrumental in driving Change strategies, mindset & behavior changes, to contribute strongly to the accomplishment of the enterprise strategic goals with more engaged employees.𝐊𝐄𝐘 𝐀𝐂𝐇𝐈𝐄𝐕𝐄𝐌𝐄𝐍𝐓𝐒 𝐢𝐧 𝐇𝐮𝐦𝐚𝐧 𝐂𝐡𝐚𝐧𝐠𝐞 & 𝐑𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭1. DIGITAL TRANSFORMATION - Systems&Features like ERP; CRM; MS Teams replacing Skype..- Skills&Behaviors like Cloud; Cyber-security; WorkSmart2. NEW WAYS OF WORKING- Workplace: new tools, office settings, flex desk..- IT: from Waterfall to Agile- Sales: Shift from selling print advertising spaces to digital ones- Establish new Team units: Change management; Contract fulfillment- Reorganisation3. ESTABLISH NEW ENTERPRISE CAPABILITIES - Change Management- Agile4. NEW TECH- Early digital era: from print to online & online to mobile (years 2000-07)- AI Copilot𝐊𝐄𝐘 𝐂𝐎𝐌𝐏𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒Business transformation through Strategy, Structure & Culture- Develop strategies- Org. Change Mgt- C-level Stakeholder Mgt- Communication- Product&Project Mgt - Product Mgt (Waterfall or Agile)- Agile training- L&D- People Mgt- Employee Value Proposition- Employer Branding; Employee Engagement initiatives
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Principal Organizational Change Management ConsultantAlpha SàrlSwitzerland -
Workplace Transformation And Business Change Advisor, Execution LeadFreelance Sep 2024 - Present1) Co-design change strategy, lead execution, and act as the strategic partner for clients.2) Deliver projects with agility, quality, and effective change adoption, while enhancing workplace experience.3) Contribute to enterprise strategic goals through exceptional project and stakeholder management, resource coordination, and impactful leadership activities.4) Focused on enhancing the overall employee experience and supporting well-being, productivity, and continuous improvement of the workplace experience, thereby increasing employee satisfaction and engagement.EXPERTISE:- Human Change Management within digital transformation programs: Focused on the human experience at work, ensuring effective change adoption of new tools and technologies to enhance the workplace experience.- Employee Engagement: Fostering a more engaged workforce through meaningful communication and support activities.- Organizational Design and Culture: Shaping organizational structures and cultures to support digital transformation.- Project Management: Skilled in both Waterfall and Agile methodologies to deliver projects with agility and quality.- Strategic Leadership: Contributing to enterprise strategic goals through impactful leadership activities.- Stakeholder Management: Excelling in managing relationships with key stakeholders to drive successful outcomes.- Resource Coordination: Efficiently coordinating resources to support project and change initiatives.- Change Strategies and Plans: Developing and implementing strategies to support well-being, productivity, and continuous improvement.Certified Prosci® Practitioner: Utilizing proven methodologies to manage change and support employees through transitions.
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Head Of Enterprise Change ManagementVaudoise Assurances Dec 2022 - Jul 2024Lausanne, Vaud, ChENTERPRISE Change Management: - Establish the new Change Management unit- C-level stakeholders' management- Change Management Office activities- Change agents network animation- Employees' satisfaction survey- Prosci enterprise Maturity assessment- Enterprise adoption KPI (ADKAR)- Change Risk management- Change policy- Change governance- Organizational design- Strategic workforce planning; employees' learning paths- Learning development: concept, content creation & conducting training - Recruitment, onboarding, people management- Change process embedded within the enterprise project management process - Team Management: 3 Change Managers and 3 Change SpecialistsOPERATIONAL Change Management - Digital transformation & other projects:a) software learning (system, processes, mindset): ERP, Employee's portal, CRM, SharePoint, MS Teams replacing Skype, etc. b) Skills and behaviors: Cloud; AI Copilot; MS365; Workplace (new tools, office settings, flex desk)c) Organizational Design & Workforce planning linked to projects or department reorganizationsESTABLISHED:- CoE of Change Management for the company (centralised & hybrid structure experience)- Change team- Change agents network (30 people spread out in different linguistic regions)- Prosci methodology & Change tool box- Enterprise change community - Enterprise Change Management governance, and risk management- Reporting to Steering committee about Change adoption progress, issues, KPIs- Framework: Culture, Skills (Learning paths/Training), Jobs (Reorganization/RACI/Career paths/Recruiting & Strategic Workforce planning) & ProcessesCOMMUNICATION:- Strategy & plan- Copywriting with meaning, to influence key stakeholders & impacted employees- Involvement of Sponsors, influencers & Managers- Deployment of comm. materialTRAINED:#Prosci CERTIFIED Change Management Practitioner (CCMP) #Prosci Enterprise Change Management Boot Camp (ECM)#Prosci Change Management Professional by ACMP -
Change Manager Digital Transformation ProgramVaudoise Assurances Sep 2020 - Dec 2022Lausanne, Vaud, Ch- Change Management of the company’s digital transformation program: strategy, approach, communication- Operational Change Management for projects like ERP, CRM, MS Teams replacing Skype, SharePoint, Cloud, Data Governance, Cybersecurity, etc. - Training & Development: Agile mindset, practices and leadership skills- Established the change agents community within the company- Employees' satisfaction assessment / ADKAR adoption survey (KPI)Trained:#Prosci Leading Your Team Through Change Program #Prosci CERTIFIED Change Management Practitioner (CCMP) #ADKAR -
Transformation Coach: Career And Life Coaching360Happinesscoach Feb 2017 - Aug 2020When personal and career development are prioritized, employees not only become happier but also more engaged, driving a culture of continuous improvement and innovation within the organization. This focus on growth contributes to a fulfilling work environment where individuals feel valued and inspired.Dedicated to people who want to be:- more insightful about their role and responsibilities towards their company's mission and goals- focused on a clear plan of actions towards their goals (e.g. career paths (vision & soft&hard skills plan) - happier and fulfilled in life through inward journey of self-discovery (e.g. find out barriers that prevent you to reach your greatest potential)- looking for someone to hold them accountable to execute predefined actions in order to achieve your goalsCompany's benefits:- More engaged employees, contributing to a positive company culture- Employees understanding the link between the company's goals and their roles & responsibilites better- Action plan based on gap analysis: Strategic workforce planning (as-is vs to-be analysis skills analysis)Fostering a positive work environment, developing employee engagement strategies, and ensuring effective communication and career development within the organization.I was certified in 2017:- Transformation Coach- Negative Emotional Therapy Practitioner- NLP Practitioner- Life Coach- Essentials Nutrition- Image ConsultingInterested? Do not hesitate to contact me for a first talk and offer.
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Onsite Consultant Agile Transformation Lead And Lead Business AnalystEoh Jun 2017 - Apr 2020Sandton, Gauteng, Zaconsultant on-site at large INSURANCE companies on behalf of my employer EOH-iOCO, large IT services & consulting company: 1) SANLAM (+ 22k employees)2) OLD MUTUAL (+ 29k employees) on behalf of my employer, the IT consulting company EOH / iOCO - Africa’s Largest Technology Service Provider (+ 10k employees)Digital transformation: Change Management of new ways of working (from Waterfall to Agile mindset and practices)• Established the Agile Competency of Sanlam's “IT Group Shared Applications" department ~80 people• Trained and coached IT teams, Scrum Masters and Business Analysts about Agile mindset and Scrum practices • Led a UI/UX project work stream within hybrid waterfall/agile frameworks • Fulfilled the Scrum Master role when needed• Assessed the Business Analysis competency compared to best practice BABOK® IIAB• Wrote Business Cases#Certified and experienced Scrum Product Owner ((CSPO)#Agile Scrum Master#Agile Transformation Lead -
Head Of Product ManagementMedia24 (Pty) Ltd Aug 2013 - May 2017Cape Town, Western Cape, ZaMedia24 is Africa’s leading media publishing company - part of NASPERS - a leading multinational media group.Careers24.com - The leading Job portal - Defined the vision and strategy; yearly Product roadmap- Product lifecycle Management (PLM)- Conducted regular market analysis- Defined product specifications (Web, Mobile and native apps iOS & Android) as the Scrum Product Owner- Defined the product roadmap, prioritized the backlog, wrote user stories with UAC for my Scrum team - Defined personas, story maps / user journeys- Drew user screen flow and wireframes - Performed UAT for sprint/increment go-live sign-off#CSPO Certified Scrum Product Owner -
Digital ManagerThe Publishing Partnership May 2013 - Jun 2013ZaAgreed to a short term contract when I started living in Cape Town.The Publishing Partnership: a leading publisher in South Africa.Team management: - generate engaging content for the fashion brand LEGiT on social media in order to increase the base of followers- digital campaigns creation and publication- new responsive website creation and maintenanceLEGiT: an EDCON's brand - the leading clothing, footwear and textiles retailing group in southern Africa. -
Group Digital Sales Manager & Product DevelopmentJm Media Group Oct 2011 - Jan 2013JM: a leading Classifieds company in South Africa - platform where buyers & sellers meet (Horizontal listings and vertical listings: Jobs and Car industries)Sales department management:- Head of sales: 5 Sales Managers, ~60 Telesales people, ~10 call centre team and 3 proof readers (classifieds and job portals (most used Web & Mobile sites in South Africa (DMMA))- Achievement: +23% revenue (digital only) within a year- Defined and implemented incentives to drive sales up- Trained sales teams members about sales tactics
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Digital Product & Project ManagerJm Media Group Feb 2010 - Sep 2011Defined product specifications and rolled them out with tech teams:- the JobMail employer’s account, CV-job matching criteria, and website's redesign - the SME’s account for managing their ads- redesign of the AutoMart.co.za website and the Dealer Silver Account- Redesigned the JobMail.co.za website - Redesigned the AutoMart.co.za website - Defined and launched the Auto Mart Dealer Silver Account - Defined new Online processes and in charge of their roll-outJM: a leading Classifieds company in South Africa
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Head Of Online Division, Local.Ch (Management Member) - SwisscomSwisscom Feb 2006 - Jan 2010Worblaufen, Bern, ChProduct Life Cycle Management and Product Management for the advertisers’ segment; responsible for the 4P’s of the marketing-mix: Product, Price, Promotion and Placement- Team Management: Product Managers- Defined product requirements- Ensured continuous user experience optimizations in collaboration with the UX designer- Co-defined sales directives with the Sales Directors aimed to 350-400 sales representatives(achieved revenue with unknown brand local.ch From CHF0 to CHF 42 million in 2008)Change Management: - Resistance Management of the transition from Print to Online, then to Mobile/App:from ~400 sales agents to selling digital advertising spaces (achieved revenue of CHF 42 million in 2008 despite the brand being unknown and low user engagement)- Communication & Training activities - Conducted roadshows for change adoption by the sales representatives and get market feedback - Stage talk at the yearly Sales Convention to approx. 350-400 sales representatives and yearly Sales Management meeting to approx. 150 peopleSwisscom Directories & localsearch.ch are two companies of the Swisscom Groupwww.local.ch replaced www.theyellowpages.ch & www.thewhitepages.ch -
Head Of Online Business Division, Yellow & White Pages (Management Member) - SwisscomSwisscom Oct 2001 - Feb 2006Worblaufen, Bern, ChProduct and Change Management: from Print to Online, mobile app and native apps- In charge of P&L; team of Change Managers- Product Life Cycle Management for the advertisers’ segment; responsible for the 4P’s of the marketing-mix: Product, Price, Promotion and Placement- Digital advertising product definition & launch to increase digital revenues (at a time when print was king)- Improvements of the yellow and white pages to increase traffic (incl. UI/UX)- Co-defined sales directives with the Sales Directors aimed to 350-400 sales representatives(achieved revenue: From CHF0 in 1999 to CHF 42 million in 2008)Change Management: - Communication & Training activities - Conducted roadshows for change adoption by the sales representatives and get market feedback - Stage talk at the yearly Sales Convention to approx. 350-400 sales representatives and yearly Sales Management meeting to approx. 150 peopleSwisscom Directories & localsearch.ch are two companies of the Swisscom Groupwww.local.ch (renamed localsearch.ch) replaced www.theyellowpages.ch & www.thewhitepages.ch. Top 4th most used websites in Switzerland – WEMF/REMP. -
Project ManagerNamics May 2000 - Sep 2001Reason for leaving: Was hired by my client (Swisscom / local.ch)Product & Project Management of the following platforms: - www.opel.ch (GM – General Motors): Redesign, benchmarking, promotions, use cases, etc.- eCommerce part of the www.theyellowpages.ch, a Swisscom Directories website: Creation, launch and maintenance -
Project ManagerAxe Communication 1999 - 2000Reasons for leaving: Opportunity to work for a larger agency specialized in web development.- Customer liaison with following clients: Cantonal bank of Geneva (BCG); Berger van Berchem & Cie; EBU; Les Retraites Populaires; Usability Sciences- Co-created/presented advertising campaigns (print & online) with the creative team
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Key Account AssistantAgence Trio Sa 1992 - 1998Lausanne, Vaud, Ch- Customer liaison with following clients: KODAK, RIVELLA (famous national Swiss beverage); Union Suisse des Fruits; (Swiss association of fruits) and Danka copiers- Assisted the Key Account Manager, art directors, designers and copywriters for creating billboards, radio spots, newspaper ad campaigns, magazine ads, POS dispensers and flyers, first websites, etc.- Created and updated media plans and sales material - Wrote quote requests, orders to photolithographs and printers; on-site sign-off for printing
Marlène Scheck Skills
Marlène Scheck Education Details
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Sawi -
Lp3 AgLeadership -
Prosci UsaProsci Leading Your Team Through Change -
Prosci Cmc Partnership GlobalEnterprise Change Management (Ecm) -
Prosci NexumChange Management Practitioner -
280Group Product ManagementProduct Management -
Transformation Coaching AcademyCertified Life And Transformation Coach Including Nlp -
Scrum AllianceDigital -
University Of GenevaMba Entrepreneurship And Business Development -
University Of St.GallenAnd Related Support Services -
Private Business SchoolToeic English -
Ecole Professionnelle Commerciale De LausanneGeneral
Frequently Asked Questions about Marlène Scheck
What company does Marlène Scheck work for?
Marlène Scheck works for Alpha Sàrl
What is Marlène Scheck's role at the current company?
Marlène Scheck's current role is Principal Organizational Change Management Consultant.
What schools did Marlène Scheck attend?
Marlène Scheck attended Sawi, Lp3 Ag, Prosci Usa, Prosci Cmc Partnership Global, Prosci Nexum, 280group Product Management, Transformation Coaching Academy, Scrum Alliance, University Of Geneva, University Of St.gallen, Private Business School, Ecole Professionnelle Commerciale De Lausanne.
What are some of Marlène Scheck's interests?
Marlène Scheck has interest in Economic Empowerment, Education, Science And Technology, Arts And Culture, Health.
What skills is Marlène Scheck known for?
Marlène Scheck has skills like Digital Strategy, Online Advertising, E Commerce, Marketing Strategy, Mobile Devices, Advertising, Product Development, Online Marketing, Business Development, Digital Marketing, Social Media Marketing, E Business.
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