Telephonic Nurse Educator
• Managed queue of patients from remote office, maintaining documentation and confidentiality of patient records including 100% pass rate and precise HIPAA guidelines.• Oversight of patient care services in a pharmacy-based setting. • Provided education, information, and encouraged therapy compliance by telephonic initial and follow up calls tailored to meet patient and caregiver specific needs within program guidelines. • Identified and assessed patient and family and caregiver’s needs and used appropriate interventions. • Utilized a comprehensive knowledge base and understanding of dispensed drugs. • Obtained and maintained certification and nursing licenses. • Conducted telephonic initial and follow up calls tailored to meet patient and caregiver specific needs within program guidelines.
