Supported the Sales Operations team and worked cross-functionally with teams from Sales Operations, Marketing, and IT with projects that involve Salesforce.com, Genesys quotation processes, customer product ordering, and customer service.o DDS (Dynamic Deal Scoring) deal scoring tool integrated with Salesforce to provide enterprise wide data, drive increased revenue and apply automated discount approvals. • Participated in the development of the DDS by being responsible for business analysis, testing, documentation and communicating high-quality deliverables across multiple departments. • Provided multiple testing solutions that enabled the DDS quotations to be ranked to enhance profitability on deals.o Gathered, analyzed, presented testing results, provided bi-monthly project reports to individuals, teams, stakeholders and various groups across the company. o Experience using Salesforce data, analyzed and provided bi-monthly reports for contacts, accounts, quotes, opportunities, account management, and orders.