- Research, write, and edit technical documentation for the online help system- Write and edit CSS and HTML - Take screen captures and create illustrations- Prepare help files for release- Prepare documentation for translation into other languages- Prepare translated documentation for release- Develop and implement departmental procedures, styles, standards, and best practices- Provide editing services to internal clients and support for international distributors

Medical Writer and Editor for the Department of Surgery, Clinical Research- Served as the liaison between physicians, residents, research coordinators, IRB members, sponsored programs, marketing, investigators, medical school faculty, information technology, medical journal editors, and other staff to carry out written deliverables for clinical research areas related to surgery- Provided support for various undergraduate and medical student research programs and internships- Collected signatures for regulatory documents through DocuSign- Wrote and edited research protocols, abstracts, manuscripts, poster presentations, PowerPoints, blog posts, grants, and internal documents- Developed a communication plan for the department’s social media campaign- Created and managed content for the department’s social media channels- Designed, produced, and served as Editor-in-Chief for the department’s newsletter- Provided training for general surgery residents in medical writing- Developed and implemented a research curriculum for general surgery residents- Coordinated the department’s annual academic lectureship- Created studies and compiled data in REDCap

- Planned, researched, wrote, and edited division- and vice president-level publications, advertisements, web copy, speeches, video scripts, and presentations for 21 departments- Strategized, executed, monitored, and assessed all main division social media channels and provided bi-weekly specialized ROI reports for audience engagement and campaign success- Developed and managed communication and social media strategies for the division and vice president - Supervised and provided support for multiple student interns on assigned projects- Collaborated with directors, department leaders, and other staff to determine goals and maintain efficient working relationships

- Researched special interest and news on campus for internal news outlets- Interviewed subjects and coordinated photography and video - Wrote and edited copy for news stories on interviewed subjects

- Wrote and edited communication pieces including magazines, web copy, speeches, video scripts, brochures, posters, blogs, and social media posts- Supervised intern colleagues in assigned tasks