Marley Day Email and Phone Number

Server and computer hardware/software implementation and maintenance, virus removal and data recovery. Assist elderly customers to gain knowledge of their computer systems and educate them about security threats.

Oversaw the entire technical project management lifecycle managing teams through all phases of initiating, planning, executing, monitoring and controlling and closing.Project: Cloud Migration | Budget: On Budget | Delivery: On TimeImpact: Reduced amount of IT support required by 60% and IT budget by 85%.- SBS 2011 Exchange into Exchange Online and SharePoint data into Office 365 Business Essentials- All server hardware and software decommissioned and onsite IT position eliminatedProject: Website Redesign | Budget: 4% Under | Delivery: 2 Weeks EarlyImpact: Reduced quote by 68% through database analysis which brought the cost 4% below budget. The project reduced staff required customer support by 8%.- Saved over 60% off lowest bid by negotiating vendor contract through database analysis.- Directed content and its translation to 9 different languages and dialects.Project: Network Upgrade | Budget: On Budget | Delivery: On TimeImpact: Saved $21K in migration, licensing and hardware costs, reduced assets by 40% and reduced amount of IT support required by 30%.- Server upgraded from SBS 2003 to SBS 2011 with remote desktop for customers travelling globally- Moved network files from server directory to SharePoint 2010- Implemented Windows XP to Windows 7 and Office 2003 to Office 2010 with zero business downtimeProject: Proprietary Contact Management System | Budget: On Budget | Delivery: On TimeImpact: Alleviated the budgeted purchase of off-the-shelf system that required customization for unique functions and reduced staff processes by 40%.- Converted GoldMine dbase IV to Microsoft Access- Processes and policies updated

Project: Proprietary Human Resources Database | Budget: On Budget | Delivery: On TimeImpact: Consolidated multiple department Human Resources organizational data and Human Resources cost per hire data into centralized database, improved processes 40% and reassigned 35 staff.- Converted data from paper, spreadsheets and legacy systems to Microsoft Access- Processes and policies updatedProject: Sales Configuration Management Data Central | Budget: On Budget | Delivery: On TimeImpact: Achieved $2 million sales error reductions in 12 months and increased message queue up-time 20% by creating a message queue dashboard.- Eliminated delayed data updates to sales configurations, improving visibility to messages.- Received message count pager alerts; alert data originator message failed; rolled back data; moved message aside, allowing messages to flow.