Marley Killgore Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

• Manage training-related operations for Student Services and Engagement unit, including the identification, development, delivery, and evaluation of training and training plans.
• Consultant to Supervisors and Administrators as the SME for training delivery.
• Develop, document, and implement department policies and procedures.
• Oversee information technology training plans to ensure employees have appropriate access to systems.
• Long-term and short-term assessment of overall program and individual sessions.

• Data-driven programming, including collection and reporting on research findings.
• Marketing and promotion of library materials and services.
• Served on focus-area committees to plan system-wide programming. Specifically, working with the Community Info Area and Career and Finance Committee to disseminate information and plan programs for underserved.
• Provided information services to patrons, including reference and technology training.
• Managed the building and staff in the absence of a higher-level manager.

• Developed curriculum and designed online learning modules for General Education Information Literacy Program.
• Taught undergraduate and graduate sessions both online and face-to-face.
• Continuous assessment to evaluate the effectiveness of program curriculum to ensure the program was meeting unit goals.
• Program management including communication, scheduling, documentation, and statistics reporting.
• Created new documentation and training workshops for the Social Media Team using industry research and previous social media experience. Completed a Social Media Audit of all eleven University Libraries accounts to.
• Marketing, outreach, and student training in preparation for the 2018 student-led Library Fee initiative.

• Provided technology troubleshooting and assistance through instruction and reference.
• Served as the main point of contact at the circulation desk and provided patrons with reference help, readers' advisory, and connections to library services and programs.
• Social media liaison, primarily responsible for the Branch Facebook page.
• Performed circulation duties, including billing and updating patron accounts in SirsiDynix WorkFlows.

• Connected library patrons with services and resources, and answered questions regarding billing and accounts.
• Managed circulation of materials at check-in and check-out with Sierra circulation software.
• Performed inventory/shelf-reading, shelved materials efficiently, and accurately and shifted collections.

Master Of Library & Information Science - Mlis, Library And Information Science

B.A. Psychology, Minor Child And Family Stuides