As an IT Infrastructure Analyst, technical skills were acquired in deploying and managing SaaS and DaaS tools, as well as managing the suite of applications such as Google Workspace. Modernization/automation projects were carried out for various departments, which contributed to professional development and professional learning.
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Business System AnalystRock Content Mar 2021 - Jan 2023Belo Horizonte, Minas Gerais, BrasilThe professional collaborated with the Procurement team on projects to implement austerity policies, modernize and automate processes in several departments. One of the highlights were the implementation of an austerity project in the Business Technology team in partnership with Procurement, generating total savings of 130k dollars. In addition, it also solved daily problems and projects with medium deployment time. -
Infrastructure AnalystRock Content Apr 2019 - Mar 2021Belo Horizonte, Minas Gerais, BrazilThe SaaS management tool (Torii) was implemented and the implementation of the JumpCloud solution was led, a DaaS (Directory-as-a-Service DaaS), which improved the management and security of the company's devices, completely remotely. The entire structure of Google Workspace Admin and Ticket Pipeline was also managed in HubSpot, a customer relationship management (CRM) tool. -
Junior Infrastructure AnalystRock Content Aug 2018 - Apr 2019Belo Horizonte, BrasilL1/L2 support was provided to internal customers, Zoom was implemented and the VoIP platform was managed for the HR, Sales and CS departments. E-mails were also created using Google Workspace Admin, and network availability and stability monitoring, including Load Balance, wired network and Wi-Fi. -
Intern ItRock Content Mar 2018 - Jul 2018Belo Horizonte E Região, BrasilActivities were carried out for the evolution of IT services, such as the implementation of FreshWorks' FreshService to optimize ticket management processes, in addition to monitoring the availability of the internet and switches. The maintenance process was also carried out on laptops and desktops and L1 support was provided to the internal customer. -
Scientific Initiation ScholarshipPuc Minas Feb 2014 - Mar 2015Belo Horizonte E Região, BrasilThe final objective of the project was the creation of an application for Android, using LBS (Location-based service) capable of showing the real-time location of the user to a list of friends. For the development of the application, algorithms and specific functionalities were developed that ensured the accuracy and efficiency of the application. -
It Support Analyst InternTv Horizonte May 2012 - Jan 2014Belo Horizonte E Região, BrasilThe main activities consisted of user support, networks, printers, and Active Directory (AD) management. The professional was responsible for answering user requests, solving technical problems, installing, and configuring software and hardware, and providing training for them.
Marley Ribeiro Education Details
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Computer Science
Frequently Asked Questions about Marley Ribeiro
What is Marley Ribeiro's role at the current company?
Marley Ribeiro's current role is Google Workspace Admin | Torii: SaaS Management| JumpCloud | Microsoft 365.
What schools did Marley Ribeiro attend?
Marley Ribeiro attended Pontifícia Universidade Católica De Minas Gerais.
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Marley Ribeiro
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