Under minimal supervision, performed advanced and confidential secretarial and administrative duties. Provided work direction and assistance to other state office employees. Have performed managerial duties in the absence of the state manager. Direct assistance to the State Manager and Area ManagersPlanned monthly training sessions and state meetingsCreated daily, weekly and monthly monitoring reportsBasic clerical duties (answering and directing phones, emails, fax)Prepared weekly & monthly newslettersOrganized and expedited flow of work, procedures and reports. Monitored pending business and assisted in finalizing/completing pending applications. Customer support to Woodmen members & Field Representatives.Assisted in recruiting, licensing and contracting of new Field Representatives. Prepared special reports by gathering, analyzing and summarizing data. Designed databases to improve reporting and data collection efficiency.

Performed basic administrative tasks to the CEO such as travel arrangements, running of errands, trading assistance, payroll, scheduling meetings and client appreciation events.