• Trained corporate leadership on creating new SOPs for our fulfillment center, product buying team, and sales team. Spearheaded bi-weekly buying meetings with new and coexisting brands.• Oversee inventory management, utilizing software such as Slack, G-Suite, and Adobe Cloud to conduct daily counts, forecast sales, and organize store inventory; manage CRM and POS systems, including IHeartJane, Weedmaps, Hubspot, and Treez, to optimize sales and productivity; and coordinated staff training and new hire onboarding to enhance customer service and product knowledge. • Increased regional sales by 21%, implementing new SOPs, sourcing new materials to cut design cost, and reconstructed in-store product purchasing practices for better brand growth marketing.

Developed and implemented a new inventory management system, resulting in a 25% reduction in stockouts and a 15% increase in sales. Analyzed store performance metrics and identified areas for improvement, resulting in a 10% increase in customer satisfaction scores and a 5% increase in average transaction value.

Spearheaded all digital planning in store and web strategies for the company and our vendors. • Digital marketing campaign management; web content, Facebook, Twitter, YouTube, & Instagram• Choregraphed visual print ads with our marketing and design team to be distributed company wide• Work within cross functional teams: marketing, IT, product design, & developers using JIRA• Developed online marketing campaigns, effectively increasing followers by 100k+ & driving brand awareness.

Managed and developed the southeast region stores externally and internally, which included in store advertisement, fixture placement, training staff, POS training and monthly printed sale ads created by my development team to improve Hibbett‘s bottom line.Analyzed customer feedback and developed strategies to improve customer satisfaction, resulting in a 10% increase in customer satisfaction scores and a 5% increase in repeat business.Developed and implemented policies and procedures to ensure compliance with company standards, resulting in a 100% compliance rate during internal audits.

Managed all digital projects for advertising agency including web development, online advertising, social media strategy, and SEM (PPC and SEO). Managed all agency partners and vendors including web developers, art directors, and IT resources.