Repaired brake, exhaust, electrical and othersystems for domestic automotive brands.•Troubleshot and diagnosed faults with vehiclesystems and components using OEM-specificcode readers, diagnostic trees and onlineknowledge base.•Wrote work orders and updated accounts inworkshop computer.•Trained and coached junior employees onprocedures for completing various types ofrepairs and maintenance on cars and lighttrucks.•Maintained cleanliness, safety and efficiencyof garage.•Responded to customer telephone calls,emails and in-person requests for assistance.•• Changed, rotated and balanced tires.Completed customer orders and warrantyservices according to manufacturer