Sales Manager
· Oversaw wholesale and retail operations, sales, training and customer relation initiatives· Defined and executed strategic plans and processes aligned with revenue objectives· Recruited, trained and managed 15+ team members providing knowledge and resources· Advised customers on new and used vehicle product, service and warranty solutions· Designed and implemented customer-focused sales programs rewarding performance· Planned and orchestrated logistics including scheduling, order tracking and deliveries· Collaborated with finance team structuring purchase contract terms and conditions· Forged strong partnership relationships with team members, vendors and customers· Utilized CRM software documenting, tracking and quantifying activities and closures· Earned national award recognition attaining highest J.D. Power customer satisfaction· Exceeded performance objectives increasing vehicle sales profit margins by 24%