Marlina .

Marlina . Email and Phone Number

Leader Customer Service Specialist (Layer 2 Risk) @ PT. CRIF Lembaga Informasi Keuangan
jakarta, jakarta raya, indonesia
Marlina .'s Location
Setia Budi, Jakarta, Indonesia, Indonesia
About Marlina .

I am a Team Leader of fraud customer service specialist for one of ewallet company. I have experience in handle related case of fraud, especially on social engineering.

Marlina .'s Current Company Details
PT. CRIF Lembaga Informasi Keuangan

Pt. Crif Lembaga Informasi Keuangan

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Leader Customer Service Specialist (Layer 2 Risk)
jakarta, jakarta raya, indonesia
Website:
cbclik.com
Employees:
7
Marlina . Work Experience Details
  • Pt. Crif Lembaga Informasi Keuangan
    Service Desk Specialist
    Pt. Crif Lembaga Informasi Keuangan Sep 2022 - Present
    Indonesia
    1. Provide training for CLIK members regarding using credit bureau applications, reading credit reports and interpreting credit scores.2. Complaint handling – receiving and resolving member complaints which include application problems and data quality.3. Guiding the B2B integration process between members and CLIK, including the integration process, API development, mapping data, management user, audit and testing.4. Provide training and direction regarding the contribution of data member to the credit bureau.5. Servie a requests of credit reports for the public.
    View
  • Pt Rajawali Berdikari
    Risk Customer Service Team Leader (Dana Project)
    Pt Rajawali Berdikari Oct 2020 - Mar 2021
    • Handle agent especially for fraud and risk dedicated issue• Coordination dan solved related social engineering case• Collaborated with related team to solve problem related risk
    View
  • Pt Rajawali Berdikari
    Risk And Channel Of Fund Customer Service (Dana Project)
    Pt Rajawali Berdikari Apr 2019 - Oct 2020
    Jakarta, Indonesia
    • Handling Top Up problem related• Handling case related transaction especially on Ewallet• Collaborated with related team to solve problem related transaction problem and handle customer from various channel related of risk problem
    View

Marlina . Education Details

Frequently Asked Questions about Marlina .

What company does Marlina . work for?

Marlina . works for Pt. Crif Lembaga Informasi Keuangan

What is Marlina .'s role at the current company?

Marlina .'s current role is Leader Customer Service Specialist (Layer 2 Risk).

What schools did Marlina . attend?

Marlina . attended Universitas Negeri Malang.

Who are Marlina .'s colleagues?

Marlina .'s colleagues are Siti Paridah, Dito Nugroho, Ina Anggia, Fauzan Fauzi, Dinar Setiawidiani, Clik Social Media, Evan Khita Aditya.

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