Non-Responsive Cleanup & Monthly Bookkeeping Front Office Expert - new pilot project team to re-engage with dormant clients to get their books up to dateQuickBooks Live Expert Assisted Bookkeeping - Coach business owners and their bookkeepers on how to manage and prepare tax ready books, and how to effectively use QuickBooks Online for their specific business needsSales Tax Expert - 1/15 selected to participate in pilot project providing specialized sales tax assistance to customers

Provide expert tax guidance in TurboTax Live during tax season.

QuickBooks Live Expert Assisted Bookkeeping - Coach business owners and their bookkeepers on how to manage and prepare tax ready books, and how to effectively use QuickBooks Online for their specific business needsCleanup Back Office Expert - Prepare tax ready books for businessesMonthly Back Office Expert - flex position helping catchup on monthly bookkeeping clients as needed

Provide business advisory and full charge bookkeeping services.

Manage remote and geographically diverse teams of 50+ employees and volunteers. Recruit, hire, and train managers and bookkeepers, conduct annual performance reviews, and mentor on career development and growth. Develop and implement policies, procedures, and internal controls while advising the Board of Directors on managerial best practices, budgeting, and compliance with federal, local, and state laws. Create comprehensive market analysis, review financial statements, and deliver strategic recommendations to enhance growth and profitability. Facilitate board meetings, monitor performance against KPIs, identify operational and regulatory risks, and champion sustainable practices and corporate social responsibility initiatives.

Served as a representative and ambassador of base leadership, fostering business relationships and partnerships between the base and the local, state, and national community, to provide quality of life programs for over 8,000 Airmen and families.

Developed and executed a comprehensive business plan, managed client relations, operations, and remote contractors, created marketing strategies, handled end-to-end accounting, and ensured high-quality, personalized pet care services.

Oversaw financial operations, including general ledger management, financial statement preparation, budget development, and audits, while leading HR functions such as recruitment, performance management, benefits administration, and policy development for 30 employees.