Provided key IT leadership and support to end-users at full service plastic fabrication firm. Researched, analyzed and fixed IT problems pertaining to software, hardware, voice, email, in-house applications and LAN/Wi-Fi infrastructure. Oversaw procurement and customization of hardware and software to meet requirements of design and accounting groups. Ensured prioritization of customer requests and managed proper operational assignment flow. Managed, secured and backed up all critical data on Filemaker server. Updated and maintained all office applications/operating systems (Windows and Mac OS X). Re-engineered enterprise level network to enhance security and performance by redesigning network layout, eliminating terminal redundancy, and replacing network hardware to increase speed and functionality. Spearheaded leadership role in executing new technology with critical end user training and support.Designed and programmed custom pages on Ebay store and upgraded JustPlastics.com using HTML and Photoshop.Advanced rapidly in organization from line role to managing the IT operation, includingsupervisory accountability.

Designed, developed and HTML programmed e-commerce website company featuring original graphics. Created shopping cart functionality with a user-friendly ordering page.Incorporated email accounts and blog page which accommodated customer interaction.