Managed Services Leader
Current
Jan 2022 - Present
AeroLeads people directory · profile
Marlon Borges Email & Phone Number
IT Support Coordinator | IT Service Management Coordinator
at
dexa
1 work email found
@dell.com
1 phone found area 844
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Coordinator | IT Service Management Coordinator
Location
Rio Grande Do Sul, Brazil, Brazil
Who is Marlon Borges? Overview
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Quick answer
Marlon Borges is listed as IT Support Coordinator | IT Service Management Coordinator at dexa, based in Rio Grande Do Sul, Brazil, Brazil. AeroLeads shows a work email signal at dell.com, phone signal with area code 844, and a matched LinkedIn profile for Marlon Borges.
Marlon Borges previously worked as Managed Services Leader at Dexa and Service Delivery Manager | Service Coordinator at Tivit. Marlon Borges holds Bachelor In Business Administration, It Management from Pontifícia Universidade Católica Do Rio Grande Do Sul.
Company email context
Email format at dexa
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{first}_{last}@dell.com
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AeroLeads found 1 current-domain work email signal for Marlon Borges. Compare company email patterns before reaching out.
Profile bio
About Marlon Borges
Profissional de TI com mais de 15 anos de experiência, atuando nas áreas de infraestrutura e suporte técnico, promovendo solução de problemas e entrega de soluções para empresas de médio e grande porte.Sólidos conhecimentos em infraestrutura de data centers, gestão de nível de serviço, análise e desenvolvimento de processos, análises de indicadores de desempenho, qualidade de atendimento e entrega dos serviços.Dentre as minhas principais competências, destacam-se, capacidade de comunicação, empatia, liderança e comunicação na gestão de equipes, focando na colaboração e satisfação do grupo, foco na entrega de qualidade de serviços e atendimento, negociação com clientes internos e externos, resolução de problemas, treinamento e apresentações.Entre em contato: e-mail: marlon.borges@gmail.comcelular: +55 (51) 9 9664-5455https://api.whatsapp.com/send?phone=5551996645455
Listed skills include Servers, Storage Area Networks, Technical Support, Virtualization, and 11 others.
Current workplace
Marlon Borges's current company
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9 roles
Marlon Borges work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager | Service Coordinator
Responsible for delivering the contract-agreed KPIs for Lojas Renner IT infrastructure. Leadership for the specialized L2/L3 support team working on site. Crisis management during unavailability or degradation of production environments. Renner’s customer and partner relationship focal point. The focal point for scheduling technical and process demands..
Oct 2018 - Apr 2019
Enterprise Pro Support Senior Analyst
Phone support for Dell equipment with Pro Support contract in highly critical environments.Technical support to large servers, blades, converged solutions, as well as Microsoft operating systems (Windows Server 2008, 2012), Linux (Red Hat, Centos, Suse) and Hypervisors VMWare, Xen Server, Hyper-V.Diagnose and provide solutions to high complexity hardware.
Dec 2015 - Feb 2017
Team Lead (Case Mentor) - Enterprise Server Pro Support
Controlling metrics, feedbacks by performance, call audits, 1 on 1 with agents, interns’ development, point of contact for career development and delivery training.Acting as Case Mentor providing solutions to escalated cases from L1 agents, controlling metrics of productivity, warranty costs and customer experience, providing feedback to the agents and.
Dec 2013 - Dec 2015
Team Lead (Case Mentor) - Enterprise Server Basic
May 2011 - Dec 2013
Enterprise Server Technical Support Analyst
Telephone technical support to equipment with a basic contract or out-of-warranty.Hardware troubleshooting, diagnosis, and problem solving for servers, switches, and backup drives.Document problems, diagnostics, interactions and upcoming actions in the CRM tool.Offer repair service, warranty/contract renew, upgrade.
Dec 2008 - May 2011
Computer Assistant | Help Desk Assistant
Telephone, remote, and field users support. IT equipment maintenance and inventory, software installation and update, incident registration, contact, and supplier evaluation.
Feb 2007 - Dec 2008
Hardware Support Analyst
Preventive and corrective IT equipment maintenance installed at Gerdau's headquarters in Porto Alegre. Incidents registration, elaboration, and presentation of monthly report performance indicators.
Nov 2005 - Feb 2007
Técnico Da Hardware E Software
É uma empresa especializada em soluções de informação há mais de 25 anos, oferecemos conectividade, monitoramento e segurança para empresas de variados portes e ramos de atuação, visando proporcionar maior qualidade de trabalho e otimizar atividades diárias, com foco na diferenciação e no comprometimento com as entregas.
Mar 2004 - Aug 2005
3 education records
Marlon Borges education
Bachelor In Business Administration, It Management
General English And Ielts Preparation
Industrial Informatics Technician
FAQ
Frequently asked questions about Marlon Borges
Quick answers generated from the profile data available on this page.
What company does Marlon Borges work for?
Marlon Borges works for dexa.
What is Marlon Borges's role at dexa?
Marlon Borges is listed as IT Support Coordinator | IT Service Management Coordinator at dexa.
What is Marlon Borges's email address?
AeroLeads has found 1 work email signal at @dell.com for Marlon Borges at dexa.
What is Marlon Borges's phone number?
AeroLeads has found 1 phone signal(s) with area code 844 for Marlon Borges at dexa.
Where is Marlon Borges based?
Marlon Borges is based in Rio Grande Do Sul, Brazil, Brazil while working with dexa.
What companies has Marlon Borges worked for?
Marlon Borges has worked for Dexa, Tivit, Dell, Tozzinifreire Advogados, and Constat.
How can I contact Marlon Borges?
You can use AeroLeads to view verified contact signals for Marlon Borges at dexa, including work email, phone, and LinkedIn data when available.
What schools did Marlon Borges attend?
Marlon Borges holds Bachelor In Business Administration, It Management from Pontifícia Universidade Católica Do Rio Grande Do Sul.
What skills is Marlon Borges known for?
Marlon Borges is listed with skills including Servers, Storage Area Networks, Technical Support, Virtualization, Servidor Windows, Itil, Storage, and Vmware.
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