Marlon Mendes Email & Phone Number

Blumenau, Sc, Br

Hortolândia, São Paulo, Brazil

● Responsible for planning strategies and managing guidelines focused on increasing operational efficiency through transformation and digital processes, aiming to achieve the company's objective and increase business profitability;● Market analysis, in order to identify new improvement opportunities;● Responsible for providing experimentation and procedures related to user experience and customer success;● Elaboration of management reports and monitoring of KPIs, performing the presentation of results to senior management to support strategic decision making.Tools and technologies used: Data Lake AWS, Miro, Jira, OCR, ETLs, BPMs, SAP and JDEdwards.Main clients: EMS Farmacêutica, Legrand, Germed, Brace Pharma, Novamed, Nova Química, Under Skin, Ofta, ADS Renewable Energy and NSC Tv.Main results/projects: (1) Employ Experience fronts with the purpose of reducing turnover and reinforcing CIA's Employer branding. (2) Implementation of the Expense On accountability solution. (3) Discovery and Design Think of the platform that supports patients to take medicine at the right time EMS Pharmaceuticals. (4) Dissemination of the Agile culture at EMS Farmacêutica, providing agility training.

Hortolândia, São Paulo, Brazil

Support for the management of high-performance people and squads, monitoring and directing activities, disseminating the agile culture/methodology with the vision of customer centricity; ● Consultative action together with the business areas, relying on the use of tools such as Scrum, Lean Six Sigma and Design Thinking as process facilitators; ● Management of low, medium and high complexity IT/digital transformation projects, conducting a requirements survey with stakeholders for the development of agile and waterfall solutions, considering all stages (schedule, budget and quality); ● Process analysis and mapping, as well as risk analysis and management; ● Direct interface with suppliers, aiming at lead time, quality and high level of service provided. Tools and technologies used: Data Lake AWS, Miro, Jira, OCR, ETLs, BPMs, SAP and JDEdwards. Main clients: EMS Farmacêutica, Legrand, Germed, Brace Pharma, Novamed, Nova Química, Under Skin, Ofta, ADS Renewable Energy and NSC Tv. Main results/projects: (1) Participation in executive committees with the NC Group board to approve projects. (2) Evaluation of possible mergers or acquisitions of companies. (3) Elaboration of the digital transformation strategy and roadmap for the modernization of the areas together with the business executives.

Blumenau

● Responsible for planning, executing, monitoring/controlling and closing projects, ensuring quality and efficiency at all levels;● Active participation in conducting technical and economic feasibility studies relevant to the development of new solutions;● Budget management and cost analysis related to the sector;● Development of customized projects according to the demand and profile presented by the client, performing the report. of status at all stages, in order to ensure compliance in processes and excellence in all operations carried out, aiming at customer satisfaction and success.Tools and technologies used: MS Project, Benner Solutions for HR, Logistics, Tourism, ERP and Legal.Main clients: FIESC, Itaipú, PUC, BRB, Sanasa, Santander, Latam, Decolar, EMTU, DHL, Tim and Senac.Main results/projects: (1) Implementation of Intersept HR solution. (2) Implementation of Hospital Costantini HR solution. (3) Sanasa HR and ERP implementation. (4) Adaptation ERP Coopercarga for S/A. (5) Implementation of the Furukawa legal solution.

Blumenau

● Responsible for coordinating and supervising the company's project practices, ensuring greater alignment, harmony and cooperation between all roles and functions;● Responsible for managing people, as well as training and developing a high-performance team, monitoring and directing activities in order to contribute to objective work that generates results;● Process analysis and mapping, fault analysis and preparation of corrective actions, with the aim of contributing to the continuous improvement of operational flows and the development of new products;● Responsible for ensuring that the PO, SM and team have autonomy to perform their role, supporting and encouraging the adoption of the agile model within the team and with the customer, adding value to the business;● Preparation of management reports and monitoring of KPIs.Tools and technologies used: Jira, Trello, Slack, GIT, Cobol Web, Java, .NET and C#Main clients: Ambev | UnileverMain results/projects: (1) VDI Telesales development for Kibon Unilever. (2) Multidisciplinary squads for Tech Finance. (3) Traceability of refrigerators. (4) Development of the digital signature of Ambev loans, elimination of paper in the entire process. (5) Unification of the lending process in the CSC.

Blumenau

● Expertise in the project area, developing and supporting the connection between strategy, performance, actions and market for the company's priority fronts;● Responsible for project portfolio management of sales solutions, aiming to achieve the CIA's objective and increase brand penetration in the market;● Resource negotiation and conflict resolution with stakeholders and customers;● Expertise in the development of project monitoring indicators, allowing the assessment of the current situation, warning about possible problems or harmful deviations to the project and promoting transparency in information.Tools and technologies: MS Project, Promax ERP, mobile solutions, JiraMain clients: AmbevMain results/projects: (1) Rollout VDI 2.0 Ambev telesales. (2) PMO responsible for all Sales Tech projects.

Blumenau E Região, Brasil

● Responsabile della pianificazione, esecuzione, monitoraggio/controllo e chiusura del progetto;● Identificazione dei membri del team che effettuano l'analisi del profilo richiesto per il progetto e stimano il tempo delle risorse per lo svolgimento delle attività;● Status Report del progetto e le valutazioni del team di progetto con il cliente secondo il piano di comunicazione definito nella pianificazione del progetto;● Mappare e controllare i rischi del progetto comunicando lo stato di avanzamento del progetto, i punti di attenzione, le iniziative pianificate e non completate, i risultati raggiunti nel periodo e le iniziative pianificate per il periodo successivo.

Blumenau

● Acting as a consultant for the implementation of self-management systems for travel and corporate travel;Deploying mainly software: e-Booking / SelfBoking / BackofficeMain clients: Lojas Marisa S/A, Federation of Industries of Santa Catarina, IBF Filmes, Casablanca Turismo, FioTec, Tamoyo Turismo, Travel Place, Star Travel, Primeiro Mundo Viagens, Grupo TBA, Trip Service, Classtour.Main results: (1) Adhesion survey. (2) Diagnosis of processes. (3) Parameterization and training.

Blumenau, Santa Catarina, Brasil

Perúgia, Úmbria, Itália

Master Of Business Administration (Mba), Engenharia De Software

Master Of Business Administration (Mba), Gestão De Projetos

Ensino Superior, Gestão De Turismo

Associate'S Degree, Business Administration And Management, General