Marlon Rico Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

- Process new and renewal applications, ensuring the accurate entry of client and policy data into internal databases and systems- Issue binders, review and validate terms, limits, and premiums to ensure compliance and accuracy- Reviewing subjectivities and responding to inquiries from brokers, agents, and policyholders- Collaborate with the Underwriting team and other internal departments to deliver high-quality service in a fast-paced, deadline-driven environment- Support… Show more - Process new and renewal applications, ensuring the accurate entry of client and policy data into internal databases and systems- Issue binders, review and validate terms, limits, and premiums to ensure compliance and accuracy- Reviewing subjectivities and responding to inquiries from brokers, agents, and policyholders- Collaborate with the Underwriting team and other internal departments to deliver high-quality service in a fast-paced, deadline-driven environment- Support process improvement initiatives and contribute to discussions on system enhancements to increase operations efficiency Show less

Santa Clarita, California, United States

• Utilized strong task management skills to collaborate with team targeting daily retail operation goals for premium service• Demonstrated expertise in warehouse management, overseeing inventory organization and accurate order fulfillment

Los Angeles, California, United States

• Practiced project management showcasing event management skills to foster relationships with 200+ Alumni• Exemplified collaborative leadership and strategic planning optimizing communication between Regional Vice President, District Director, and Chapter Advisor• Cultivated strategic partnerships with Alumni to enhance networking opportunities and event collaborations, facilitating engagement and value for 45+ members

Los Angeles, California, United States

• Conducted administrative work including planning weekly agendas and presentations of benchmark analytics for Executive Committee Meetings• Managed process improvement through campaign management outlined by the Chapter Management Program (CMP) records• Ensured compliance with budgetary guidelines enhancing knowledge on financial analysis and accounting to budget for reimbursements to 45+ members

Santa Clarita, California, United States

• Conveyed business transactions, payment processing, and policy procedures to an average of 20 cardholders• Instructed employee training and issue resolution according to policies reaching store average sale of $50,000

Los Angeles, California, United States

• Arranged in merchandise planning of over 150 wardrobe pieces according to promotions for optimal appearance• Verified accuracy of over 60 online daily fulfillments to increase service delivery metrics• Established customer relations by recommending desired merchandise and joining status loyalty program

Los Angeles, California, United States

• Utilized team-management to organize tasks for employee coverage accruing a store average of $20,000+• Applied negotiation skills to navigate customer interactions ensuring exceptional customer service• Developed comprehensive knowledge of inventory management consisting of 300+ units• Practiced brand management by recommending merchandise aligning with stores' branding strategy and customer preferences

Bachelors, Systems And Operations Management, Alumni

Activities and Societies: Delta Sigma Pi Dean's List Fall 2020, Fall 2021, Spring 2022, Fall 2022, Spring 2023

Alumni

Activities and Societies: Global Business and Finance, Distributive Education Clubs of America (DECA)