It Technical Manager
Current• Technical leader and management in worldwide large-scale projects. Evaluation, planning and management of UC (Unified Communications) technologies, either deployment, migration or transition.• Evaluation and prioritization of proposals in reference to infrastructure improvements, as well as technology in the organization to ensure the correct designation and proper use of company resources.• Implementation project of hybrid scenarios between Microsoft Skype for Business On-Premises and Online, as well as deployment and adoption of Microsoft Teams.• Referent of internal VoIP equipment.• Definition and approval of technologies, standards and procedures, both globally and regionally.• Worldwide Level 3rd support (United States, Colombia, Canada, Mexico, Argentina, Uruguay, UK, Abu Dhabi, Italy, Russia, Japan, among others). • Development of internal WebApps to optimize procedures or solve existing issues.o Development in ASP.NET, with integration to the Tenaris Lync infrastructure.o Development of applications based on Powershell, to ensure execution processes, automation, time improvements, etc.• Environmentso Lync Server / S4B / S4BO / Teamso Voice, Room systems and collaboration from differents brands Polycom / Audiocodes / Snom / Yealink.o Media Gateways, SBC, SmartTap (Call-Recording) /Video Interop.o Develop of Powershell scripts to improve administration (data export to KPI and monitoring services and Qos).o Dashboards for decision-making.• Trainer - Internal courses and workshops for local and other regions (Tenaris University).• Design and deployment of laboratory and production infrastructure upgrade procedures from Lync 2010 to 2013 / Teams.• Research, testing, analysis and evaluation of new technologies / solutions, considering their possible applications with the aim that they can help to improve the business process or services.