Marlon D. Joris
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Marlon D. Joris Email & Phone Number

Senior Director, Financial Services Cx Success @ Microsoft | Board Member | Founder | Investor | Speaker at Microsoft
Location: Charlotte Metro, United States, United States 18 work roles 2 schools
1 work email found @microsoft.com 2 phones found area 425 and 503 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Senior Director, Financial Services Cx Success @ Microsoft | Board Member | Founder | Investor | Speaker
Location
Charlotte Metro, United States, United States
Company size

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Marlon D. Joris is listed as Senior Director, Financial Services Cx Success @ Microsoft | Board Member | Founder | Investor | Speaker at Microsoft, a company with 10 employees, based in Charlotte Metro, United States, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 425, 503, and a matched LinkedIn profile for Marlon D. Joris.

Marlon D. Joris previously worked as Sr. Managing Director, Customer Success (Americas - Financial Services) at Microsoft and Acting Consulting Practice Leader - ISD, Azure Cloud & AI (Microsoft Consulting Services) at Microsoft. Marlon D. Joris holds Bachelors Of Science, Information Technology (Networking, Systems Administration, Special Topics) from Rochester Institute Of Technology.

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{first_initial}{last}@microsoft.com
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Profile bio

About Marlon D. Joris

As a seasoned and proven Management, Sales, Delivery and Consulting Leader, I've spent the last 24 years ensuring the best Customer, Partner, Sales, Support Delivery, and Management Experiences for my clients and stakeholders. This has been accomplished across a variety of roles and experiences which include Sales Excellence, Business Development, Service Delivery, Service Management, Account Management, Technical Support Delivery Management, Software Creation, Security Solutions, AI and Innovation.Present Skills and Abilities:--People Leadership--Business Development--Optimizing Resources and Budgets--Opportunity Development and Solution Selling--Forecasting/Sales Pipeline Management--Partners, Vendor/Supplier Management--Relationship Management --Contract/Account Management--Crisis Management & Problem Solving--Investing and Lending for StartUps--Bilingual (speak, read and write) English & SpanishCertifications: --Microsoft Certified Professional--Certified ITIL Foundations--Certified Microsoft Operations Framework--Certified Microsoft Standards Professional--Certified Microsoft Azure Foundations--Certified Microsoft Security Foundations--DevOps White Belt--QBE/Six Sigma Green BeltAward at Microsoft: MSFT Circle of Excellence 100% Attainment (For meeting all Sales numbers) and contributing towards my geographic division obtaining Top Sub Award.

Listed skills include Microsoft Technologies, Itil, Cloud Computing, Vendor Management, and 46 others.

Current workplace

Marlon D. Joris's current company

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Microsoft
Microsoft
Senior Director, Financial Services Cx Success @ Microsoft | Board Member | Founder | Investor | Speaker
Redmond, WA
Website
Employees
10
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18 roles · 23 years

Marlon D. Joris work experience

A career timeline built from the work history available for this profile.

Sr. Managing Director, Customer Success (Americas - Financial Services)

Current

Redmond, Washington, US

Senior Managing Director for Customer Success within the Financial Services Org, with a focus on Capital Markets, Insurance and Banking. Lead a team of Strategic Cloud Consumption Principals and Customer Success Account Managers (CSAMs) towards achieving outstanding business results for our stakeholders/clients and partners. This includes achieving sales.

Sep 2022 - Present

Acting Consulting Practice Leader - Isd, Azure Cloud & Ai (Microsoft Consulting Services)

Redmond, Washington, US

Acting Consulting Practice Leader - Industry Solutions, Azure Cloud & Artificial Intelligence role includes overseeing other peer Directors and TDMs (Consultant Managers, and their teams -- approx 150 people) and overseeing the ATZ NA Consulting business for the first quarter of the Microsoft Fiscal in addition to the existing responsibilities of Managing.

Jun 2022 - Aug 2022

Industry Solutions: Technical Delivery Managing Director (Us Federal Dod & Healthcare)

Redmond, Washington, US

Over the tenure of this role accross two separate business segments, I've been responsible for leading (hiring, enabling, performance reviewing and managing) a large team of Technical Consultants, Premier Field Engineers and/or Dedicated Support Engineers towards successful small, medium and large and/or complex engagements and technical deliveries in the.

Jan 2020 - Aug 2022

Principal Technical Delivery Partner & Supplier Manager (Css Vendor Mgmt Team Uae / Dubai)

Redmond, Washington, US

Responsible for managing Microsoft CSS Global Partners, Vendors and Outsourcers that deliver Consumer and Commercial Services and Support across a number of Geos and Time Zones for several products world wide (i.e. Xbox, Azure, Windows, Skype, 0365, Dynamics, Bing Ads) on prem and in the cloud. In total approx $80M revolving book of business over the.

Apr 2017 - Jan 2020

Consulting Delivery Management Director (Services Dmm: Consulting & Premier/Unified Support)

Redmond, Washington, US

All responsibilities of prior customer facing role as Practice Manager (Managing Director) below for a $26M P&L Practice. Additionally in this role: Delivery Management Manager (DMM) scope expanded to include managing and authorizing Microsoft Consulting deals (and corresponding added P&L $8-$10M), consulting delivery, quality, customer satisfaction.

Oct 2015 - Apr 2017

Support Practice Manager (Premier Services/Epg)

Redmond, Washington, US

Responsible for running a P&L Practice with an $18M book of business with quarterly report outs/accountability. Manage a Premier Support Practice of high-performing Technical Account Managers in the Greater South East District who position & deliver technology solutions to customers, specifically addressing customer projects, technology and security needs..

Sep 2014 - Oct 2015

Sr. Support Escalation Manager (Microsft Security Division / Css)

Redmond, Washington, US

Within the Technical Microsoft Management and Security Division (MSD) now known as the Cloud and Enterprise space: Led a Support Team of Sr. Engineers responsible for the world wide support for clients that have the Microsoft System Center product suite and all related Security Products and Solutions. Oversaw technical delivery and support and was.

Feb 2011 - Sep 2014

Global Technical Account Manager (Sms&P)

Redmond, Washington, US

First point of contact and trusted business advisor to 12-14 Microsoft's Premier Support customers (including Premier clients with Global Exhibits in other timezones and geos, and with Financial institutions on Wall Street). Provided valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management..

Jan 2009 - Feb 2011

Technical Account Manager (Us National Practices)

Redmond, Washington, US

Acted as a trusted business advisor to 20-22 Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Managed politically sensitive issues impacting either the customers business or impacting Microsoft's relationship with our customers..

Jul 2006 - Jan 2009

Technical Account Specialist (Mach)

Redmond, Washington, US

Worked with a team of TAS' to manage through a pooled model 600 Premier Essential Small Medium-Sized Business (SMB) and un-managed customers with regards to their support needs. Worked an email and phone queue to answer requests and provide information on Microsoft products, their integration and methods of support delivery, their product support.

Jul 2005 - Jul 2006

Co-Founder

Current

Charlotte, US

Co-Founder of Venture Capital Fund and Asset Management Firm. Investing in healthcare companies that enable access, reduce costs, and/or improve healthcare outcomes for world citizens across the globe.

Jan 2019 - Present

Co-Owner

Current
Black Pearl Vision

Sub to Black Pearl Global Investments, BPV is a leader in Contact Lens Manufactoring. Manufactorer of the Extreme H2O Contact Lenses (formerly Hydrogel Vision by Clerio) and Toric color lenses. 5th Largest in Northamerica, with global distribution and sales across 5 continents.

Sep 2022 - Present

Advisory Board Member

Current

NY, New York, US

Advisor to the CEO and COO for LevelUp Enterprises- A for profit Financal Literacy and educational platform creating wealth enpowerment in the urban community. Focus includes: stocks, equities, futures, currencies, options trading and crypto.

Jan 2022 - Present

Nc Operations - Real Estate Lending

Current

Tarzana, California, US

Advisor: Operations for South East. Real Estate Lending Practice Advisor.Parent Company / Affiliates: LNH Capital, MyRE360

Sep 2016 - Present

Owner

Current
El Libertador Holdings International

El Libertador Holdings Int. is a holding company based out of the US that owns, controls and/or manages a portfolio of assets within the USA.

Jan 2017 - Present

Partner

Rw Capital Partners
  • A Private Equity and Investment Due Diligence Firm focused on making sound investments and producing profits. Acted as Sr. Partner assisting Managing Director and Founder Dr. SP Williams. (Successful exit 2019)RW Firm.
  • Investments made across 9 industries (Biotech/Pharma, Medical Devices, Alternative Energy, Transportation, Health and Wellness, Beauty/Cosmetics, Real Estate, Consumer Tech, and Entertainment) totaling more than.
  • Funded first joint community grant to minority entrepreneurs in Charlotte NC
  • 15 Start-ups launched since 2014
  • Advisor to more than 42 small businesses and 75 entrepreneurs
  • Advocates for local policies that will strengthen the entrepreneurial ecosystem of Charlotte NC
Jul 2016 - Sep 2019

Help Desk Technician

Pittsford (Rochester), NY, US

Provided IT Help Desk support in English and Spanish for remote Diebold Support Engineers and end users. Provided PC related hardware support for hardware components such PC Air cards, IBM laptops, routers, PDAs and Printers. Performed hardware orders and performed hardware setup and software installations.

2004 - 2005 ~1 yr

Systems Administrator

Rochester, NY, US

Served as a System Administrator for the College of Engineering student computer labs administering Windows and Mac systems. Managed backup schedules for the servers & conducted deployments and troubleshooted system problems.Provided IT Help Desk support for the Dean's office and the college of Engineering at the University. Supported Faculty/Staff needs.

2003 - 2004 ~1 yr
Team & coworkers

Colleagues at Microsoft

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2 education records

Marlon D. Joris education

Bachelors Of Science, Information Technology (Networking, Systems Administration, Special Topics)

Rochester Institute Of Technology

Regents Diploma (Math, Chemistry, Physics, English, Spanish, History)

Samuel J. Tilden
FAQ

Frequently asked questions about Marlon D. Joris

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What company does Marlon D. Joris work for?

Marlon D. Joris works for Microsoft.

What is Marlon D. Joris's role at Microsoft?

Marlon D. Joris is listed as Senior Director, Financial Services Cx Success @ Microsoft | Board Member | Founder | Investor | Speaker at Microsoft.

What is Marlon D. Joris's email address?

AeroLeads has found 1 work email signal at @microsoft.com for Marlon D. Joris at Microsoft.

What is Marlon D. Joris's phone number?

AeroLeads has found 2 phone signal(s) with area code 425, 503 for Marlon D. Joris at Microsoft.

Where is Marlon D. Joris based?

Marlon D. Joris is based in Charlotte Metro, United States, United States while working with Microsoft.

What companies has Marlon D. Joris worked for?

Marlon D. Joris has worked for Microsoft, Black Pearl Global Investments, Black Pearl Vision, Level Up Algo, and Lockett N Homes.

Who are Marlon D. Joris's colleagues at Microsoft?

Marlon D. Joris's colleagues at Microsoft include Rajun Gurung, Irene K, Daniel Yehdego, Phd, Bahaa Bebo, and Mike Branat.

How can I contact Marlon D. Joris?

You can use AeroLeads to view verified contact signals for Marlon D. Joris at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Marlon D. Joris attend?

Marlon D. Joris holds Bachelors Of Science, Information Technology (Networking, Systems Administration, Special Topics) from Rochester Institute Of Technology.

What skills is Marlon D. Joris known for?

Marlon D. Joris is listed with skills including Microsoft Technologies, Itil, Cloud Computing, Vendor Management, Windows Server, Integration, Project Management, and Sharepoint.

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