Marlyn Rosas-Garcia Email & Phone Number

Kalamazoo, Michigan, United States

Kalamazoo, Michigan, United States

Ensured every guest was provided with excellent customer service and a pleasant dining experienceWarmly greeted and welcomed guests as they entered the restaurantCollaborated with managers and servers to serve guestsProvided accurate wait times and monitored waiting listsEscorted guests to the dining area while catering to guests who require extra attention (e.g. children, elderly)Provided menus and silverware, and announced server's nameSet tables with condiments, utensils, or other items as neededCleared away dirty dishes and other tableware Thanked guests upon their departure and invited them to visit again soonAnswered incoming calls and addressed guest's queriesAssisted server staff as needed

Kalamazoo, Michigan, United States

Canvassed voters at their homes by direct voter contactEducated voters on Proposal 2 Supported the passage of Proposal 2 in the November 2022 electionHanded out fliers on information for proposal 2Answered questions that voters might have Created and memorized a script with a pitch in order to inform and draw voters in

South Haven, Michigan, United States

Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories,Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction. Happily guided customers through the process of successfully finding their ideal styles.Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and cash flow.Actively stay informed about the latest sales offerings and loyalty programs.

South Haven, Michigan, United States

Greeted and received customers in a welcoming mannerProvided outstanding customer service.Served customers by helping them select products.Pet and give attention to the four-legged fur friends that came in and visited.Responded to customers' questions and concerns.Updated customer profile recordsProcessed payments by totaling purchases, processing checks, cash,and store or other credit and debit cards.Assisted with inventory, including tagging and stocking merchandise.Offered every customer the chance to sign up for the "Doggie Dollar" reward program.Sent and received special orders.

South Haven, Michigan, United States

I co-managed Wendi Onukie’s City Council campaign for the 20221 city council election. My focus was to inform South Haven's young adults and youth on voting and on their community. With my help, Wendi did win the Ward 2 city council election.

South Haven, Michigan, United States

Warmly greeted new and returning customers, and developed relationships resulting in customer loyalty. Maintained and enforced strict and up-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.Swifty and successfully resolved conflict resulting in customer satisfaction. In charge of answering the phone in order to fulfill customers’ questions and orders. Memorized over 30 menu items in order to give customized recommendations to carry-out and in-house guests.

Psychology

Activities and Societies: Honors College

High School Diploma