Deliver consulting in Process, Program and People Management Oversee SDC, R&D centers launchesLead global recruiting initiativesConduct business process audits and implement improvement plansManaging BPO operations in HR, Marketing, and Employer BrandingEstablish Leadership Assessment Centers to support talent development and strategic growth

Train, mentor and consult the management teams to develop leadership behaviors, encourage personal growth and improve people management skills.

Conducted comprehensive EMEA labour market analysis, adjusting rates and compensation structures for competitivenessOptimized hiring processes with a recruiter-independent model for efficiency and qualityEstablished upskilling and reskilling programs to support talent growth and retentionManaged end-to-end delivery, ensuring timely and quality project outcomesOversaw financial management, driving budget adherence and fiscal responsibility

Built and sustained strong client relationships, ensuring alignment with client and corporate requirementsMonitored program performance, maintaining high standards and client satisfactionOversaw the financial health of the program, achieving budget and revenue goalsDefined and implemented a strategic team development plan to foster growth and efficiencyEstablished a streamlined software development process to improve productivityLed resource planning, management, and team development initiativesOperated internal Centers of Excellence (CoEs) to drive continuous improvement and knowledge-sharing

Development of training programs, courses, and workshops in the IT areaFinancial management supervisionBusiness process audits and improvement plans implementationDeliver corporate trainingConduct Assessment CentersCorporate skills matrix design and implementation

Led business expansion efforts in Eastern EuropeBCP strategies ensured uninterrupted operations in complex geopolitical environments.Spearheaded talent management processes, improving retention and optimizing recruitment. Successfully enhanced talent pool through strategic partnerships and marketing initiatives.Improved operational and financial management by $120 000/annuallyBuilt efficient processes in talent managementSuccessfully transitioned 100 full-time outsourced employees to in-house roles, streamlining processes, improving collaboration, and reducing external dependencies.

Started as a Project Manager and advanced to Delivery Manager, leading multiple project teams (up to 20 members each) and managing parallel projects with a combined team size of 40.Oversaw project budgeting, commercial proposals, and delivery quality.Initiated and directed the Agile Center of Excellence, along with educational programs to foster talent across distributed project teams.Improved software development processes, and maintained process quality standards, and risk management.

Supervised projects to ensure compliance with standards, managed status reporting, and handled resource planning. Led educational initiatives, facilitated team skill development, and maintained effective communication within the team and between the team and clients.

Led recruitment and talent acquisition efforts, developed a candidate pool, and managed newcomers' adaptation programs. Designed and implemented L&D programs to foster growth, oversaw budgeting and planning for corporate events, and conducted competitor analysis to maintain a competitive edge.