Program And Operations Director
CurrentProgram and Operations Director – ESNTL Wellness (2023-present)• Successfully met business goals and exceeded objectives by harnessing the synergy of project management practices, exceptional client experience strategies, and rigorous engagement efforts, resulting in the triumphant launch of a greenfield product program.• Fostered agile team development through initiatives that facilitated continuous delivery, transparency, and enhanced workflow precision for global team.• Created and managed a multi-million program budget; exhibited innovative spirit by consistently staying under budget, pivoting direction seamlessly, and managing the rhythm of the business and executive P&L reporting.• Showcased a solution mindset by driving accountability and establishing partnerships to facilitate numerous customer engagements.• Demonstrated ability to effectively communicate across all levels of the organization including executive presentation and reporting for the ESNTL Wellness program as well as collaboration on marketing strategy and establishing a digital presence for ESNTL.app.• Received accolades from team members, executives, and stakeholders, highlighting leadership, stability, support, and excellence in project management practices and cultivation of team culture, reinforcing value delivered in the role.Technical Program Manager (2021-2023)• Led the build and facilitation of the first successful Content Studio for a new digital stores division of the world’s largest software company.• Managed million-dollar budget, scope, and timelines within an Agile model. In addition, managed the deliverables of the team which included content strategists, writers, editors, and project management associates. • Developed scalable and repeatable model for the organization by implementing project management practices while delivering exceptional sales enablement and product launch content.