Marnie Falkiner Email & Phone Number

Toronto, On, Ca

Etobicoke

National HR Director - All Canadian Centres.

Mississauga, On

CROSSMARK CANADA INC. 2011 - 2014International third-party marketing, promotions, merchandising and broker for the CPG IndustryDirector Human Resources CanadaHR Leader for the Canadian Division with matrix reporting to the CEO Canada and the SVP HR International. Accountable for HR strategy development and function for the Canadian organization of 2,000+ permanent and part-time employees… Show more CROSSMARK CANADA INC. 2011 - 2014International third-party marketing, promotions, merchandising and broker for the CPG IndustryDirector Human Resources CanadaHR Leader for the Canadian Division with matrix reporting to the CEO Canada and the SVP HR International. Accountable for HR strategy development and function for the Canadian organization of 2,000+ permanent and part-time employees. Member of the Canadian executive team.• 20-30% annual population growth.• 50% reduction in employee turnover.• $60,000 annual reduction in recruitment costs (reduction in cost per hire).• $25,000 annual savings in benefits while improving and maintaining integrity of the programs.• Created the Canadian HR dept., integrated North American processes but still proactively addressed unique Canada business needs and Canadian employment and legislation requirements:o Established process and policies that reflect Canadian employment law requirements to support rapid growth and prepare for acquisitions.o Managed all employee relations issues/investigations, reducing financial liability and supported organization cultural development.o Developed a competency base performance development program – established common goals across the organization to support the business plan and prepare employees for succession.o Developed communication teams, employee newsletter, reward and recognition programs, and social programs to engage employees and move performance to the “Trusted Advisor” level for our clients. Show less

WILSON ENTERPRISES, Owner 2008 – 2011 HR and Operations consultant providing customized support in business strategy and all HR services improving client’s profits, reliability and productivity through planning, goal setting, management skills, training and communication in the Haliburton Highlands area.

Toronto, On

Provided senior HR leadership and services to the following Divisions: Research & Innovation, International & Business Development, Faculty of Business – Arts & Commerce, Faculty of Business – Management & Administrative Studies, Finance/Payroll, Facilities Operations, College Services/Security/Retail, Seneca Corporation. * Provided coaching, counseling and leadership in general management, performance management and labour relations, supporting 2 collective agreements. Worked closely… Show more Provided senior HR leadership and services to the following Divisions: Research & Innovation, International & Business Development, Faculty of Business – Arts & Commerce, Faculty of Business – Management & Administrative Studies, Finance/Payroll, Facilities Operations, College Services/Security/Retail, Seneca Corporation. * Provided coaching, counseling and leadership in general management, performance management and labour relations, supporting 2 collective agreements. Worked closely with leadership on organization review and redesign of departments. Developed competencies by role to improve recruitment and performance effectiveness. Supported and oversaw recruitment process and activities. Provided problem solving support to leadership in all areas  * Developed and facilitated training programs for faculty teams on strategic planning and 3 year visioning of current curriculum * Developed an HR strategy and plan for the launch of the College’s first independent For-Profit business Show less

Toronto, On

SOLCORP, A DIVISION OF EDS 2001 - 2004International company that developed, implemented and maintained software for the insurance industry in 20 countries worldwide, employing 600-700 IS specialists with offices in Canada, USA, Britain, Netherlands, Australia and Japan.Senior Vice President, Human ResourcesReported to the President and a member of the senior executive international leadership… Show more SOLCORP, A DIVISION OF EDS 2001 - 2004International company that developed, implemented and maintained software for the insurance industry in 20 countries worldwide, employing 600-700 IS specialists with offices in Canada, USA, Britain, Netherlands, Australia and Japan.Senior Vice President, Human ResourcesReported to the President and a member of the senior executive international leadership team. Charged with the accountability to align HR strategy with broader business objectives and transform a regional company culture into a global organization.• Established effective global HR function supporting 7 countries.• $385,000 annual reduction in recruitment costs and reduced turnover from 15% to 7%.• Led global company culture change – defined company values, established common principles, policies, structures and role definitions across international regions.• Improved executive effectiveness and reduced costs by breaking down regional & departmental silos.• Improved deployment of international projects and contained costs through global Expatriate Program resulting in employee satisfaction and fairness.• Improved client’s understanding of project teams - developed consistent international job descriptions, qualifications, training needs, career paths and options for advancement- resulted in improved morale, employee retention/commitment and clarified roles.• Created employee communication strategies plus established and led employee transition team improving employee morale during significant organizational restructuring. Show less

Mississauga, On

MOSAIC GROUP INC. 1998 – 2001Sales & field marketing solutions agency focused on brand relevant selling, merchandising and event marketing programs across retail channels and business-to-business. 3,000employees in Canada and USA.Executive Vice President HR, North America, Sales Services (1999 – 2001)Vice President HR, Canada, Sales Services (1998 – 1999)Reported directly to… Show more MOSAIC GROUP INC. 1998 – 2001Sales & field marketing solutions agency focused on brand relevant selling, merchandising and event marketing programs across retail channels and business-to-business. 3,000employees in Canada and USA.Executive Vice President HR, North America, Sales Services (1999 – 2001)Vice President HR, Canada, Sales Services (1998 – 1999)Reported directly to the CEO, Sales Services North America. Created a North American HR strategy to support the development of 6 businesses.• Reduced cost / created efficiencies by centralizing HR administrative activities for Canadian & US business units. Implemented a shared HRIS system linking payroll, accounting, scheduling, and time/expense for maximum efficiency and accuracy.• Developed innovative recruitment website, integrated HRIS/Finance supporting recruitment for 4 business units.• 25% annual cost reduction in benefits while improving and maintaining integrity of the programs. Show less

Etobicoke, On

VICE PRESIDENT HUMAN RESOURCESReported to CEO during a period where company grew market share from 2% to 25%. Charged with creating a strong culture of enterprise and creativity to succeed in a highly competitive market. * Selected, hired & trained a highly motivated team of employees, to grow profitably from 38 stores/350 employees to 93 stores/1700 employees * Achieved highest productivity in industry thru effective recruitment, customer service training, operations &… Show more VICE PRESIDENT HUMAN RESOURCESReported to CEO during a period where company grew market share from 2% to 25%. Charged with creating a strong culture of enterprise and creativity to succeed in a highly competitive market. * Selected, hired & trained a highly motivated team of employees, to grow profitably from 38 stores/350 employees to 93 stores/1700 employees * Achieved highest productivity in industry thru effective recruitment, customer service training, operations & business skills development * Reduced employee turnover from 80% to 25% and payroll as a % of sales from 11.5% to 8.5% * Built competency-based modeling for recruitment, training, performance management, communications & reward systems * Developed comprehensive, results-oriented training program within limited budget. Designed self-study workbooks, training videos & management development workshops Show less

Chrm, Human Resources Development

Certificate in Human Resources Management

Mbti Professional

MBTI Professional Qualifying Program,

Bachelor Of Arts (B.A.), Psychology

Education record