Michael Robinson, Msba Email & Phone Number

Atlanta, Georgia, United States

Dunwoody, GA

• Helps clients reach fitness goals by creating personalized health and wellness programs for clients based on needs, educating and motivating clients about healthy lifestyles. Consistently retains clients and maintains.
• Increased gym revenues by $50,000 by upselling sessions per week and contract renewals.
• Actively grew and managed personal client base by 2400% from 2 clients to 50 clients over the course of 3 years.

• Marketed and sold financial products and services to consumers, small-businesses, non-profit organizations to increase new account production. Met monthly new account goal of 20 accounts.
• Reconciled branch general ledgers on a daily basis to ensure all transactions were accurate in order to minimize errors.

Greater Atlanta Area

• Tasked with starting a new branch and managing a staff of 8 with specific responsibilities for compliance and managing risk.
• Started and organically grew a new branch to 2400 households with $5MM in core deposits.
• Achieved a 99% average in Semi-Annual Compliance Audit (highest score in region and top 1% in company) via the development of efficient and effective system for audit.
• Hired, trained, developed and managed bank personnel to achieve immediate and long-term goals and operational deadlines in a high-paced environment.
• Implemented process controls to minimize losses to the financial center and trained staff on utilizing these controls.
• Presented specific topics pertaining to audit to Senior Leaders. Led conference calls where regulatory process controls were reviewed.

• Promoted to a supervisory position within the leading financial center in the Georgia market. Responsible for maintaining excellent customer service, resolving customer complaints and supervising a team of six.
• Supervised staff and facilitated the orientation and training for new hires and floating employees.
• Responded to numerous questions from bankers and tellers on a daily basis, referred them to appropriate resources and provided administrative support.
• Achieved top scores of 100% in the region for customer satisfaction evaluations.

Greater Atlanta Area

• Tasked with establishing clientele base in the Georgia market.
• Consistently met or exceeded monthly new account goals of 50 accounts and consumer and residential loan goals of $250K.
• Proactively met with customers: face to face and over the phone to discover their financial needs. Provided product and service recommendations based on the needs of clients. Maximized the depth and profitability of.

Master Of Science - Ms, Business Analytics, 3.78

Activities and Societies: Beta Gamma Sigma

Ba, Business Adminstration/ Management

Six Sigma Green Belt Certification