• Word processing.• Dealing with telephone and email enquiries.• Creating and maintaining filing systems.• Keeping diaries and arranging appointments.• Devising and maintaining office systems.• Invoicing.• Liaising with staff in other departments and with external contacts.• Ordering and maintaining stationery and equipment.• Sorting and distributing incoming post and organising and sending outgoing post.• Organising and storing paperwork, documents and computer-based information.• Photocopying and printing various documents.• Manipulating statistical data.

• Listening to customer requirements and presenting appropriately to make a sale.• Acting as a contact between a company and its existing and potential markets;• Negotiating the terms of an agreement and closing sales;• Gathering customer information;• Representing their company at trade exhibitions, events and demonstrations;• Negotiating on price, costs, delivery and specifications with buyers.• Challenging any objections with a view to getting the customer to buy;• Advising on forthcoming product developments and discussing special promotions;• Liaising with suppliers to check the progress of existing orders;• Checking the quantities of goods on display and in stock;• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.• Reviewing your own sales performance, aiming to meet or exceed targets.• Gaining a clear understanding of customers' businesses and requirements.• Making accurate, rapid cost calculations and providing customers with quotations;