Maros Vanicky Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Staines-Upon-Thames, England, United Kingdom

London, United Kingdom

• Conducting research on corporate clients and travelers and interpreting data and making recommendations to management team.• Monitoring and analyzing existing and possible future business and looking for new sales leads.• Building and maintaining relationships with existing clients.• Assisting Business Development Manager with promoting the new co-living brand to corporate clients.

London, United Kingdom

• Being first point of contact for allocated accounts.• Working with global offices to ensure processes and implementation are aligned.• Identifying the root cause of clients queries and implementing strategies to resolve their needs.• Conducting research on properties and new businesses.• Analyzing reports for trends and statistics to identify growth opportunities for the business.• Assisting sales team with presentation, reports and documentations for existing and new clients.

London, United Kingdom

London, United Kingdom

• Liaising with corporate clients throughout EMEA region to assist with corporate housing queries.• Resolving customer service issues and escalations. • Providing excellent customer service to clients both in writing and face to face.• Dealing with the conflicting demands of managing multiple client relationships.

Londýn, Spojené Království

• Working with GCC Market and high profile VIP clients from the Middle East region.• Responsible for the sales agent team.• Supervising all bookings - check-in and check-out of the clients.• Reporting figures for the whole department to the senior managers.• Training new employees.• Maintaining strong relationship with Serviced Apartments providers worldwide.• Creating databases to facilitate access to information for the team.• Achieved a company sales increase by 20% as well as exceeded the yearly targets.

Londýn, Spojené Království

Slovensko

• Change and Incident process specialist.• Responsible for announcing any new or internal changes in the procedures to be followed.• In charge of the coordination of Incident management process and Change management process.• Presenting proposed changes and consequences during teleconferences with managers worldwide.• Responsible for updating internal documents in case of changes in the procedures.• Creating weekly & monthly reports.• Training new employees.