Maroun Helou

Maroun Helou Email and Phone Number

Director Digital Strategy & Transformation @ HMD
Maroun Helou's Location
Lebanon, Lebanon
Maroun Helou's Contact Details

Maroun Helou personal email

About Maroun Helou

Digital Transformation Executive | Strategic Business LeaderWith 15+ years at the forefront of digital innovation, I'm a seasoned executive driving organizational change and business growth. My expertise encompasses:• Enterprise-wide Digital Transformation• Strategic Business Model Innovation• Executive-level Change Management• Large-scale Technology ImplementationKey accomplishments:• Partnered with boards and executive committees to architect multi-year digital roadmaps and to execute transformative digital strategies• Spearheaded digital initiatives resulting in significant revenue growth and cost optimization• Led cross-functional teams in implementing complex, multi-million dollar technology solutions• Cultivated innovation-driven cultures, aligning people, processes, and technology for sustainable successI bring:• Proven track record in translating digital opportunities into tangible business outcomes• Strategic vision to identify and leverage emerging technologies for competitive advantage• Executive presence and communication skills to influence stakeholders at all levels• Ability to build and lead high-performing teams across diverse business unitsMy leadership approach combines strategic foresight with practical execution, positioning organizations at the cutting edge of their industries in the digital age.

Maroun Helou's Current Company Details
HMD

Hmd

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Director Digital Strategy & Transformation
Maroun Helou Work Experience Details
  • Hmd
    Digital Transformation Director
    Hmd May 2023 - Present
  • Mitsulift
    Technology Manager
    Mitsulift Nov 2020 - Apr 2023
    Lebanon
    Developing and leading the technology facet of Mitsulift's digital transformation. Leading the technology deployment and App development for an enhanced customer experience. Managing post-deployment and post-development support activities.Leading the technology teams, establishing and implementing standards and solutions for information systems to support Mitsulift business functions.Developing and managing the strategy and technology roadmap, keeping the company ahead with the critical developments in the technology industry.Managing service delivery SLA and performance for application support, IT service desk, customer experience with a focus on users, service and value.
  • Intalio
    Erp Consultant
    Intalio Nov 2018 - Nov 2020
    Beirut, Lebanon
    Regie Libanaise• Digitizing the Supply Chain process• Upgrading the technology platform for the Sales, Finance, and HRReviewing and auditing of service provision, managing training activities, leading change management activities, ensuring smooth transition from old legacy system; data analysis, capacity building, SLA management and service desk.
  • Zahid Group - Saudi Arabia
    Transformation Lead
    Zahid Group - Saudi Arabia Jan 2016 - Jun 2018
    Saudi Arabia
    Zahid Group represents a diverse range of companies offering comprehensive, customer centric solutions in a number of thriving industries, including construction, mining, energy, travel & tourism and hospitality.As a transformation lead I was leading the organizational change management initiatives :-realigning human resources capabilities with the transformed processes and systems-reinforcing the organizational change in order to sustain it, after ERP implementation-reviewing and streamlining processes Drafting the technical strategy that implements more pragmatic processes and that encourages continuous engagement with focus on Intelligent automation, data analytics and cloud migration.
  • Zahid Group
    Project Manager – Sap
    Zahid Group Apr 2012 - Dec 2015
    Jeddah, Saudi Arabia
    Digital Transformation strategy executionIn depth review and management of all HR activities of Manpower Planning, Organization Structure, Jobs and Positions definition and set-up, Talent Management, C&B Administration, Policies & Procedures, Performance Management, Training and Development, Payroll, Employee Engagement, and transactional HR daily activity such as hiring, on-boarding, time management, leave management, employee central, employee termination etc..Managed the planning, implementation and control of the SAP HCM project, launched September 1st 2014; reviewing and auditing of service provision; ensuring business users’ satisfaction and smooth transition from old legacy systems.- Partner Selection - Data Analysis - Change Management - SLA management - Service Desk
  • Zahid Tractor
    Project Manager – Web & Digital
    Zahid Tractor Jun 2006 - Mar 2012
    Jeddah - Saudi Arabia
    + Planned and lead the technical implementation and operation of front-end services: - Group's websites - Open Source CMS (Typo3) - Open Source (osCommerce) intranet eCommerce - iExtension Lotus Notes based CRM application + Brand development, website traffic monitoring, website UI - Social Media integration - Google Analytics configuration, monitoring and reports extraction - UI analysis and deployment across all digital formats+ Digital Transformation Strategy development - Participated in the development of the DT strategy with focus on achieving digital maturity on a Group level - The strategy transforms every aspect of the business: technology, processes, business models, culture and human resources
  • Zahid Tractor
    Internet Specialist
    Zahid Tractor Jun 1999 - May 2006
    Jeddah - Saudi Arabia
  • Itxi
    Operations Manager
    Itxi Jan 1996 - May 1999
    Beirut, Lebanon
    Formerly a Lebanese startup internet provider (aka Destination)re-structured the Operations Department to create a more effective environment and enhance service delivery.planned and managed technical clients' accounts, ensuring timely implementation of remote networks and internet connection hotspotsled the implementation of Destination's service desk which improved the internal communication channels and gave Destination the advantage in customer satisfaction score in comparison with other competing ISP'sparticipated in the planning process of strategic expansions as well as the implementation of infrastructure, hardware and software upgrades

Maroun Helou Skills

Project Planning Strategy Team Management Leadership Management Project Management Customer Satisfaction Team Leadership Analysis Business Planning Erp It Management Change Management Business Analysis Ms Project Service Delivery Business Process Improvement Operations Management Team Building Hrms Digital Transformation Microsoft Project

Maroun Helou Education Details

Frequently Asked Questions about Maroun Helou

What company does Maroun Helou work for?

Maroun Helou works for Hmd

What is Maroun Helou's role at the current company?

Maroun Helou's current role is Director Digital Strategy & Transformation.

What is Maroun Helou's email address?

Maroun Helou's email address is mh****@****ail.com

What schools did Maroun Helou attend?

Maroun Helou attended Université Saint-Joseph De Beyrouth.

What skills is Maroun Helou known for?

Maroun Helou has skills like Project Planning, Strategy, Team Management, Leadership, Management, Project Management, Customer Satisfaction, Team Leadership, Analysis, Business Planning, Erp, It Management.

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