-Prepared and remodeled of 52 customers' cabinet projects utilizing excellent analytical, problem solving skills and attention to detail which resulted in 20% improvement in revenue generation-Interact with customers building rapport and demonstrate proper upkeep resulting in fewer warranty appointments saving company valuable time to focus on current and future projects-Ensured quality of work and duly performance resulting in 95% customer satisfaction rate and contributing to the company's 5-star review on Google

-Analyzed 10-K reports utilizing advanced research methods to uncover potential barriers and align CRM solutions with client's business objectives-Developed captivating Salesforce CRM demo, highlighting customization features that resonate with client needs and preferences-Applied the 4-step objection handling technique to confidently address client objections regarding budget constraints during CRM presentations-Engaged in collaborative sessions, providing valuable feedback on peer presentations and exchanging innovative objection handling strategies-Conducted a comprehensive self-assessment, recognizing significant enhancement in objection handling skills and outlining strategies for continuous growth-Presented a compelling live demo of Salesforce CRM, effectively addressing objections raised and showcasing seamless integration of client-specific features

-Assisted on average 25 in-store customers monthly with selecting a cellular plan that best fit their lifestyle identifying their expectations and pain points-Remained cognizant on all AT&T offers updates and features to inform customers and ensure they receiving the best network plan which resulted in 90 % retention rate-Engaged with customers to explain properly technical features in a common language utilizing my articulation skills and technical knowledge-Drafted all paperwork for customer contracts, set up auto-pay, and deleted features so that every customer received proper pricing

-Supervised 8 sailors in the safe handling and efficient transfer of 490 tons of ordnance with zero discrepancies or mishaps.-As the command crimp and stamp manger, revamped an onboard program resulting in 6 qualified quality assurance members to correctly inventory and seal all ordnance onboard. -Served as the departmental rep. for the Enlisted Aviation Warfare Specialist program, assisting the command coordinator with 158 hours of training resulting in 128 Sailors receiving the Warfare pins.