Marques Hardison
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Marques Hardison Email & Phone Number

Client Success Content Specialist at ICIS
Location: Houston, Texas, United States 8 work roles 3 schools
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Current company
Role
Client Success Content Specialist
Location
Houston, Texas, United States
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Who is Marques Hardison? Overview

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Quick answer

Marques Hardison is listed as Client Success Content Specialist at ICIS, a with 957 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Marques Hardison.

Marques Hardison previously worked as Customer Success Executive at Icis and Grants Reporting Coordinator at Houston Isd. Marques Hardison holds Tableau Data Analytics Certificate from Texas A&M University.

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ICIS

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Profile bio

About Marques Hardison

Customer Success Professional with extensive experience in the education, financial services, automation, logistics, and energy sectors. Proven track record of improving processes, enhancing system quality, and driving team success through meticulous analysis and attention to detail. Working experience with a variety of computer applications; key skills include: Quality Assurance & Control | Process Improvement | Data Analysis & Reporting |

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ICIS
Icis
Client Success Content Specialist
Houston, TX, US
Website
Employees
957
AeroLeads page
8 roles

Marques Hardison work experience

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Client Success Content Specialist

Houston, Tx, Us

Customer Success Executive

Current

Houston, Texas, United States

Jul 2024 - Present

Grants Reporting Coordinator

Houston, Texas, United States

●Assisted in the coordination and preparation of comprehensive grant reports, ensuring adherence to guidelines and deadlines.●Collaborated with cross-functional teams to gather accurate financial data and program outcomes for reporting purposes.●Implement and maintain a tracking system for all grant-related activities, enhancing efficiency and accountability.●Conducted detailed analyses of grant expenditures, providing insights that contribute to strategic budgeting and fund allocation.●Developed and delivered training sessions for staff on grant compliance, reporting procedures, and best practices.●Served as the primary liaison between the school district and granters, fostering strong relationships and clear communication.●Utilized advanced proficiency in database management and reporting tools such as SPSS to streamline processes.

Nov 2023 - Mar 2024

Quality Analytics Associate

●Conducted meticulous quality control checks on indexed documents to ensure accuracy and adherence to industry standards.●Collaborated with cross-functional teams to identify and rectify indexing discrepancies, enhancing data integrity.●Utilized specialized software to verify document metadata, resolve errors, and maintain consistent data records.●Assisted in streamlining processes and implementing best practices to improve efficiency and reduce errors.●Trained new team members on indexing procedures and quality assurance protocols.

Feb 2022 - Nov 2023

Quality Assurance Analyst

Houston, Tx, United States

●Collaborated with cross-functional teams to ensure the accuracy and integrity of indexed documents within the organization’s document management system.●Conducted thorough quality checks on indexed files, verifying metadata, categorization, and compliance with established standards.●Assisted in identifying and resolving discrepancies, ensuring data consistency and adherence to regulatory requirements.●Successfully maintained a high level of data accuracy, reducing indexing errors by 20% through meticulous review processes.●Developed and implemented standardized quality control procedures, enhancing overall document management efficiency.●Collaborated with stakeholders to address indexing challenges, resulting in improved search-ability and retrieval of critical documents.

Dec 2018 - May 2019

Quality Analyst

Houston, Texas, United States

●Conducted thorough quality control checks on indexed documents to ensure accuracy and compliance with VA standards.●Utilized advanced indexing software to categorize and organize veterans' service records and medical documents.●Collaborated with the federal records management team to streamline document retrieval processes.●Implemented data integrity protocols to safeguard sensitive information.●Trained new analysts on best practices in document handling and quality assurance.●Achieved a 99.8% accuracy rate in document indexing, surpassing departmental goals.●Recognized for developing an error-tracking system that reduced indexing errors by 20% within the first quarter of implementation.●Led a team project that improved the efficiency of document retrieval by 15%, significantly aiding in timely veterans' service delivery.

Sep 2016 - Dec 2018

Quality Analyst, Global Logistics

Houston, Texas, United States

●Oversaw the quality control process for indexing logistics documents, ensuring global compliance and accuracy.●Utilized proprietary software to manage and organize freight documentation, including bills of lading and customs forms.●Collaborated with international teams to enhance data quality and process efficiency.●Developed and implemented quality assurance protocols to maintain high standards in document management.●Provided expert analysis on logistics data trends to inform company-wide decision-making.●Successfully reduced document processing errors by 25% through the introduction of a new indexing standard.●Played a key role in a project that streamlined the document retrieval process, resulting in a 10% increase in operational efficiency.●Recognized with the Excellence in Quality Management award for outstanding performance and dedication to quality standards.

Jul 2013 - Jun 2014

Quality Assurance Specialist

Houston, Texas Area

●Conducted thorough quality control checks on indexed documents related to energy services, ensuring accuracy and compliance with industry standards.●Utilized document management systems to organize and categorize critical information, including customer contracts, billing records, and regulatory documents.●Collaborated with cross-functional teams to enhance data integrity and streamline document retrieval processes.●Implemented quality assurance protocols to maintain consistency and accuracy in document indexing.●Provided expert analysis on energy consumption trends to support decision-making.●Achieved a 99.7% accuracy rate in document indexing, contributing to improved customer service and regulatory compliance.●Led a project to digitize historical records, resulting in a 30% reduction in physical storage costs.●Received recognition for outstanding attention to detail and commitment to maintaining high-quality data.

Oct 2005 - Oct 2010
Team & coworkers

Colleagues at ICIS

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3 education records

Marques Hardison education

Tableau Data Analytics Certificate

Obtained Tableau Data Analytics Certificate via the Pathstream network in conjunction with Texas A&M University; prospective completion.

Bachelor Of Business Administration (B.B.A.), Business Management, 3.0

Activities and Societies: Pre-Law Society Related course work: Strategic Management, Managing Organizational Behavior, International.

FAQ

Frequently asked questions about Marques Hardison

Quick answers generated from the profile data available on this page.

What company does Marques Hardison work for?

Marques Hardison works for ICIS.

What is Marques Hardison's role at ICIS?

Marques Hardison is listed as Client Success Content Specialist at ICIS.

Where is Marques Hardison based?

Marques Hardison is based in Houston, Texas, United States while working with ICIS.

What companies has Marques Hardison worked for?

Marques Hardison has worked for Icis, Houston Isd, Start New Financial, Nugen Automation Llc, and Veterans Evaluation Services.

Who are Marques Hardison's colleagues at ICIS?

Marques Hardison's colleagues at ICIS include Linda Naylor, Sang Jin Byun, Jean Godoy, Nick Cleeve, and Haiyan Zhang.

How can I contact Marques Hardison?

You can use AeroLeads to view verified contact signals for Marques Hardison at ICIS, including work email, phone, and LinkedIn data when available.

What schools did Marques Hardison attend?

Marques Hardison holds Tableau Data Analytics Certificate from Texas A&M University.

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