Quesha Atkism Email & Phone Number

Being innate at finding holes & areas of opportunity has afforded me the skill of finding answers to the most pressing issues. I relate to people of all backgrounds making it easy to uncover customers' pain points & identifying strategic solutions. Building high-performing teams, creating loyal customer advocates & delivering measurable ROI are at the top of my list. Proven record of fostering relationships & scaling customer success to accelerate growth & improve net revenue retention.I am customer centric & trusted advisor to customers & peers. I’m resourceful & a strong collaborator. I've spent the last ten years building concrete relationships including strategic accounts to successfully mitigate risk, find growth opportunities, enhance sales tactics & continuous upsell while maintaining the highest level of CSAT. Including implementing Customer Success strategies that have resulted in exemplary KPIs, retention & growth rates. I have a reputation for thinking outside the box & coming up with creative solutions to the most in depth & difficult scenarios. I am most fulfilled by curating a safe space for customers' partnerships. I thrive in driving a diverse team towards a unified vision. People coaching, mentoring, engagement & culture bring me great joy whether it be internal or external stakeholders. Specialties:• New Business Onboarding• Tailored Sales Tactics & Upselling• Customer Success & Experience• Account Management• Client Management• People Operations• Cross-Functional Work & Training• Management Strategy• Organizational Design & Effectiveness• Process Improvements• Risk Mitigation• Playbooks, Red Books & Stakeholder PartnershipsTechnology: • CRM - Salesforce• Data Analytics - Medallia, Tableau, Excel• Team Communication & Collaboration - Skype, Zoom, Microsoft Teams, Google Meet• Presentation - Microsoft PowerPoint, Google Docs, Canva, Google Slides• Event Marketing - Eventbrite, Facebook Events• Lead Nurturing & Email Marketing - Constant Contact, MailChimp• Digital Asset Management - Dropbox, Google DriveOutside of my professional life, you can find me moonlighting as a chauffeur to a teenager with a busier life than her Mama's. I am a dog mom to a Great Dane who I guarantee will try to sit in your lap if allowed. I try & fill every space of time with Om's & quick meditations to maintain my Zen. Beach bum & self proclaimed poet. I am a country girl (Jaw-juh) gone Cali. Pair a sun's kiss at the beach with a southern drawl of, "Hey ya'll" & glass of sweet tea - then you've got me.

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  Account Relationship Manager

  Omnicare Inc.

  Covington, Ga, Us